Store Manager

Rainbows Hospice for Children and Young People; Shepshed; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity organization in Shepshed seeks a motivated Store Manager to lead their new Furniture, Fashion and Donation Store. The role involves managing store operations, driving sales, and leading a diverse team to make a meaningful impact on families. Candidates should have retail management experience and excellent leadership skills. This role offers a supportive environment with numerous benefits, including a healthcare cashback plan and 27 days of holiday.

Benefits

Healthcare Cashback plan

Life Assurance

27 days holiday

Employee assistance programme

Wellbeing support

Free parking

Subsidised meals

Qualifications

• Proven experience in retail management environment.
• Ability to implement agreed service standards.
• Experience in recruiting and motivating volunteers.

Responsibilities

• Drive store performance and manage operations.
• Manage stock, staff, volunteers, and deliveries.
• Maximise donations and ensure fresh stock flow.

Skills

Retail management experience

Leadership skills

Customer service skills

Ability to manage diverse teams

Financial target management

Job description

The vacancy

Are you a skilled Store Manager ready to take on a new exciting opportunity? Do you thrive in a team-focused environment, enjoy problem-solving, and want to make a real difference? If so, we’d love to hear from you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

As part of our growth, we’re excited to be opening our first Rainbows’ Furniture, Fashion and Donation Store in Shepshed! This store will be a larger store than our existing boutiques therefore we’re looking for a motivated and capable Store Manager to lead this new venture.

Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN

Hours: 37.5 hours per week, working 5 out of 7 days on a rota basis

About the role

You’ll be responsible for driving income and profit by managing the store’s operations, managing staff and volunteers, stock, premises, and van collections / deliveries. This is a fantastic opportunity to shape the success of a new venture while supporting the vital work of Rainbows.

Some of the key responsibilities include (but not limited to):

• Drive store performance and profitability by effectively managing sales, stock, and promotions
• Maximise donations and Gift Aid contributions
• Ensure a consistent flow of fresh, saleable stock
• Oversee efficient furniture collection and delivery, working closely with the Furniture Delivery Service Manager
• Lead and motivate your team, collaborating with the E-commerce Manager to grow online sales via platforms like eBay and Depop
• Further responsibilities can be found by downloading the Job Description.

Essential Requirements

• Experience in a retail management environment
• Excellent leadership and management skills
• Excellent customer service skills with the ability to implement agreed standards of service in the store
• Ability to manage a diverse team with varying skill sets
• Experience in recruiting, training, and motivating volunteers
• Confidence in working towards financial targets and managing budgets

Desirable Requirements

• Previous experience of managing a store or department within a furniture and/or fashion environment
• Previous experience of working with or managing van drivers
• Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday
• Plus bank holiday allowance but expectation to work bank holidays in this role.
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Free access to an employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events, All staff away days, Guest visitors

This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Equality, diversity & inclusion

Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race / ethnicity, disability, gender, religion or belief, age, or sexual orientation. Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals. As such, we will continue to take action to ensure that staff and volunteers employed by Rainbows Hospice are culturally aware and treat every person with dignity, respect, and fairness, in a way that is sensitively responsive to differences and similarities. Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.

About us

Rainbows cares for hundreds of families every year who have a baby, child or young person with a serious or terminal illness that means that their lives will be shorter than most.

We’ve been providing the highest level of professional holistic care and emotional support to babies, children, young people and their families since 1994. Our incredible team help to relieve symptoms, improve quality of life, and support their families to make the most of every precious moment, during life, through bereavement and beyond.

Our aim is to support every one of the thousands of babies, children and young people in the East Midlands, with a terminal or serious illness. To do this we’ve made it easier to access our services – wherever families are in our region. So, as well as providing end-of-life, short break care and bereavement support at our hospice, we also offer care and support at the point of need. Whether at our Lark Rise hospice, in the community, in hospital, or at home.

Simply put, we’re here to brighten short lives, and support families, wherever they are.

When you join Team Rainbows, not only will you receive a host of benefits including free parking, health cash plan and subsidised meals - but you’ll be making a real difference to the lives of families across the East Midlands who are going through the toughest of times.

Although there can be some sad times, Rainbows is a fun, dynamic and caring place to work. Whether you’re based at the Hospice, home or out in the community, you’ll join a team with a can-do attitude, ready to make a positive impact on the world of hospice care.

Our Vision

To become a household name across the East Midlands for the outstanding care we provide, wherever it’s needed.

Our Mission

Whether in our hospice, in hospital, or at home, we deliver unrivalled care to seriously and terminally ill babies, children, young people and their families. Our purpose is to make every moment of their short lives the best it can be.

Our vision is to create the “Rainbows Experience” wherever you are. Our mission is that across the East Midlands we will:

• Transform care for those babies, children and young people who have a life-limiting or life-threatening condition
• Relieve the pain and symptoms associated with life-limiting or life-threatening conditions
• Support every baby, child and young person to achieve their full potential
• Create memories for families to treasure
• Provide comfort and compassion at the time of and following the death of a baby, child or young person

Across the East Midlands we will:

transform care for those children and young people who have a life-limiting or life-threatening condition

relieve the pain and symptoms associated with life-limiting or life-threatening conditions

support every child and young person to achieve their full potential

create memories for families to treasure

provide comfort and compassion at the time of and following the death of a child or young person

Our values

Because WE CARE, we are :

Benefits

Health cash plan / EAP

Free on-site parking

Life Assurance

Subsidised meals

Gallery

Documents