Store Manager

Card Factory; Pontyclun; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Store Manager to lead a team and create a positive working environment. You will be responsible for coaching and motivating staff while making data-driven decisions. The ideal candidate will have proven leadership experience and a customer-first mindset. This position offers a comprehensive benefits package, including a pension plan and discounts.

Benefits

Pension 15%

Employee discounts

Financial wellbeing support

Discounted gym membership

Qualifications

• Experience in leading teams and building a high-performing culture.
• Comfortable with technology to support daily tasks.
• Ability to stay focused and flexible under pressure.

Responsibilities

• Guide a team and shape a positive culture.
• Coach and motivate staff.
• Make data-driven decisions.
• Handle hiring, merchandising, and payroll.

Skills

Leadership experience

Inspiring presence

Tech-savvy

Calm and adaptable

Job description

Job Introduction Store Location:Llantrisant 1345 Store Hours:
42.5 Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all

Responsibilities

• guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.
• You’ll coach, motivate, and celebrate wins big and small.
• With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.
• Building a brilliant team, setting clear direction, and creating a workplace where people thrive.
• From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
• You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

Ideal Candidate

What We’re Looking For:

• Leadership experience – You’ve led teams and know how to bring out their best.
• Inspiring presence – You lead by example and build a high-performing culture; you coach, support, and help others grow; you listen, speak clearly, and bring people together.
• Tech-savvy – Comfortable using systems to support daily tasks.
• Calm and adaptable – You stay focused and flexible under pressure.

Package & Benefits

About the Company Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

• Pension 15%
• Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
• Financial Education Tools
• Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme
• Access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave
• This is an exciting role with genuine prospects for the right candidate.

If this role describes you and your career aspirations, click apply now.

For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please. Sportswift Ltd T/A Card Factory