Store Manager

TOPPS TILES; Orpington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in Orpington is seeking a Store Manager to ensure that the store is an inspiring place to shop. The successful candidate will lead a dedicated team, ensuring excellent customer service while achieving sales targets. A background in interior design or creativity is a plus, as you will guide customers in visualising their projects using the in-store technology. This is a great opportunity for someone passionate about customer service and team development.

Qualifications

• Proven ability to lead and motivate a team.
• Strong focus on excellent customer service.
• Experience in handling business plans and sales targets.

Responsibilities

• Ensure the store is an inspiring place to shop.
• Lead and support a close-knit team.
• Train and develop team members for high sales performance.

Skills

Leadership

Customer service

Team development

Creativity

Job description

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too : for example, did you know just how ambitious and fast‑moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on‑trend products sourced from around the world offering outstanding value. If there's a recipe for success, that's ours. That and passionate, enthusiastic, anything‑for‑the‑customer people. People like you.

What we're looking for

As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close‑knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that's important : we're not a hard‑sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store.

As Store Manager you'll create the business plan and develo...