Store Manager

Poundland; Greater Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A UK-based retail company is seeking a Store Manager to lead a dynamic team. In this pivotal role, you'll enhance customer experiences while managing store operations. Responsibilities include coaching staff, achieving sales targets, and maintaining store standards. The ideal candidate will have supervisory experience and be driven by performance metrics. The position offers comprehensive benefits, including bonuses, professional development opportunities, and a supportive work-life balance.

Benefits

Annual bonuses

Professional development opportunities

In-store discounts

Enhanced family-friendly benefits

Holiday allowances increasing with service

Qualifications

• At least one year of supervisory or management experience.
• Experience managing store operations including stock control and cash handling.
• Ability to drive store performance using sales data.

Responsibilities

• Coach and guide store teams for excellent customer experience.
• Ensure the right staffing for store success.
• Develop team members through growth opportunities.
• Manage store sales and operational efficiency.

Skills

Supervisory experience

Team leadership

Performance management

Customer service

Sales performance

Job description

Overview

As a Store Manager in a dynamic team, you're stepping into more than just a leadership position - you're in a pivotal role in shaping the experiences of your team and the customers you serve. Your day-to-day actions don't just drive sales; they create an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.

Responsibilities

• Coach and guide store teams to deliver excellent customer experience in every interaction.
• Lead the store’s success by ensuring the right people are in the right place at the right time.
• Create a safe environment for colleagues and enforce all policies and procedures.
• Develop people through growth opportunities and internal career advancement.
• Guide a team passionate about store goals, ensuring they understand their contribution to commercial objectives.
• Strategically manage sales, shrink, and service to keep the store operating smoothly and efficiently.

Qualifications

• At least one year of supervisory or management experience, including team leadership and performance management.
• Experience managing store operations, including stock control, cash handling, and maintaining store standards.
• Experience driving store performance by achieving key KPIs such as sales targets, waste reduction, and customer service scores, and using sales data to improve results while managing budgets to maximise profitability.
• Right to work in the UK and Ireland.

Benefits

• Annual Retail Management Bonus Scheme acknowledging your contributions to our success.
• Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
• Comprehensive induction plan along with in‑house development programmes to set you up for success.
• Rota’s scheduled four‑weeks in advance, supporting work‑life balance.
• Holiday allowance increasing by one day per year (up to 33 days) and an extra day off for your birthday.
• In‑store discount of 10% and exclusive discounts through our colleague benefits online portal.
• Year‑round initiatives to recognise and reward colleagues.
• Enhanced family‑friendly benefits and life assurance.
• Access to Employee Assistance to support your well‑being.

About the Company

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 650 stores and nearly 13,000 dedicated colleagues across the UK and the Republic of Ireland. The addition of Dealz in 2011 has further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.