Store Manager

Heron Foods; Bidston Hill; On-site; GBP 25,000 - 30,000; Full time

Job summary

A fast-growing discount retailer in England is seeking a Store Manager to lead a high-performing team in a dynamic environment. You will ensure operational excellence, foster customer satisfaction, and develop team talent. The ideal candidate has a strong retail background and a proven leadership record. The position offers a competitive annual salary and generous leave benefits, among additional perks and opportunities for career development.

Benefits

Competitive Salary

30 days annual leave

10% store discounts

Wellbeing support

Access to BenefitHub

Career development opportunities

Qualifications

• Proven experience as a Store Manager or in a similar leadership role.
• Strong track record of developing teams and achieving results.
• Passion for retail and exceptional customer service.

Responsibilities

• Lead and motivate your team to achieve outstanding results.
• Ensure operational excellence in store presentation and stock management.
• Deliver exceptional customer service and resolve queries.

Skills

Leadership

Coaching

Customer service

Team development

Operational excellence

Job description

As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast‑paced, community‑focused environment. If you thrive in a high‑energy setting and are passionate about retail, we'd love to hear from you.

Responsibilities

• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Qualifications

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community‑focused retail environment.

Heron Foods is one of the UK's fastest‑growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family‑owned business, fostering a collaborative and supportive workplace culture. We were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Benefits

• Competitive Salary: Up to £30,000 per annum plus bonus opportunities.
• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
• Career Development: Ongoing learning opportunities, including on‑the‑job training, eLearning, apprenticeships, and career progression programs.