Store Manager

KAO; Ashford; On-site; GBP 35,000 - 37,000; Full time

Job summary

A luxury retail company is looking for an experienced Store Manager to lead their Ashford store. This full-time position offers a competitive salary of £35,000 - £37,000 per year. The ideal candidate will have at least 2 years of retail management experience, excellent communication skills, and a passion for delivering exceptional customer experiences. Benefits include 25 days holiday, a quarterly bonus, and a generous staff discount. The Store Manager will be responsible for driving sales, achieving KPIs and nurturing a high-performing team.

Benefits

50% staff discount

25 days holiday + Bank Holidays

Quarterly store bonus

Private Medical / Healthcare Plan

Company Pension Scheme

Ongoing development opportunities

Qualifications

• Minimum of 2 years retail management experience required.
• Experience in fragrance and beauty retail is ideal.
• Proven ability to lead and engage teams effectively.
• Flexibility in working arrangements required for business needs.

Responsibilities

• Drive business success by achieving store sales and KPIs.
• Deliver exceptional customer service that enhances the shopping experience.
• Build and develop a highly effective team through coaching.

Skills

Retail management experience

Excellent communication

Leadership

Commercial acumen

Customer centric approach

Job description

We are seeking an experienced Store Manager with a passion for luxury to lead our Ashford store!

Position

Store Manager – Full Time

Location

Ashford

Hours per Week

37.5 (Permanent)

Salary

£35,000 - £37,000

What we offer to our Store Managers

• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager role

• A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
• Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
• Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
• Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Store Manager Candidate

• Minimum of 2 years retail management experience
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumen and P&L accountability
• Customer Centric approach
• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

About Molton Brown and Kao

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work

Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us, please consider learning more about our culture and values.