Store Leader: Sports Retail & Customer Experience

ON RUNNING; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports brand in the United Kingdom seeks a Store Manager to oversee shop performance and deliver exceptional customer service. You will lead a team, manage operations, and ensure an engaging customer experience. Ideal candidates have over 4 years in a customer-oriented role and a passion for sports. Fluency in English is required, and a background in retail in the sports or fashion industry is a plus.

Qualifications

• More than 4 years' experience in a customer-oriented setting with managerial responsibilities.
• Proactive, optimistic, and energetic spirit.
• Strong organizational skills to anticipate store needs.
• Willing to receive and give feedback for self-growth.
• Retail operational experience in the sports or fashion industry is a plus.

Responsibilities

• Oversee the store's overall performance and deliver exceptional customer service.
• Manage store operations including inventory and customer experience.
• Lead and develop the internal team and manage external partnerships.

Skills

Customer service

Team leadership

Inventory management

Interpersonal skills

Communication skills

Job description

A leading sports brand in the United Kingdom seeks a Store Manager to oversee shop performance and deliver exceptional customer service. You will lead a team, manage operations, and ensure an engaging customer experience. Ideal candidates have over 4 years in a customer-oriented role and a passion for sports. Fluency in English is required, and a background in retail in the sports or fashion industry is a plus.