Store Leader, DTC Experience & Team Growth

ON RUNNING; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global sports brand in the UK is seeking a passionate retail manager to oversee operations and enhance customer experiences in their stores. Ideal candidates will have 3-5 years of retail management experience, strong interpersonal skills, and a love for sports. Responsibilities include driving KPIs, managing inventory, and leading a high-performing team. Candidates must be fluent in Chinese and English and be flexible with working hours.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Native Chinese speaker with fluency in English.
• Retail operational experience in the sports or fashion industry is a strong plus.

Responsibilities

• Oversee all store-related operations from inventory management to customer flows.
• Drive the delivery of key KPIs and implement operational projects.
• Lead team planning and recruitment to build a high-performing team.

Skills

Customer-oriented mindset

Interpersonal skills

Organizational skills

Ability to give and receive feedback

Proactive listening

Job description

A global sports brand in the UK is seeking a passionate retail manager to oversee operations and enhance customer experiences in their stores. Ideal candidates will have 3-5 years of retail management experience, strong interpersonal skills, and a love for sports. Responsibilities include driving KPIs, managing inventory, and leading a high-performing team. Candidates must be fluent in Chinese and English and be flexible with working hours.