Store Lead: Fashion Retail & Customer Experience

Yours Clothing; Taunton; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading plus-size fashion retailer in Taunton is seeking a passionate retail associate to enhance customer experience and ensure store operations run smoothly. Responsibilities include opening and closing the store, cash handling, and maintaining stock levels. Candidates should have strong customer service skills, a friendly demeanor, and a desire to succeed in a dynamic environment. Join a growing team focused on delivering value and quality in fashion for curvy customers. Flexibility in working hours is required, especially during peak trading periods.

Benefits

Employee discounts

Dynamic working environment

Opportunities for advancement

Qualifications

• Warm, friendly and engaging personality is essential.
• Highly motivated with energy and enthusiasm to succeed.
• Proven ability to work within a team and use own initiative.
• Ability to adapt to frequent change in a high-pressure environment.
• Experience in a customer service role with face-to-face contact.
• Retail experience with a quality brand is desirable.
• Understanding of High Street fashion.

Responsibilities

• Open and close the store in the absence of management.
• Cashing up at the end of the day and ensuring correct procedures.
• Provide support to the Store/Deputy Manager.
• Engage the customer with first-class service.
• Handle financial transactions efficiently.
• Replenish stock and assist with deliveries.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with all company procedures.
• Take responsibility for personal development.
• Responsible for Health and Safety.

Skills

Customer service

Teamwork

Adaptability

Initiative

Knowledge of fashion

Job description

A leading plus-size fashion retailer in Taunton is seeking a passionate retail associate to enhance customer experience and ensure store operations run smoothly. Responsibilities include opening and closing the store, cash handling, and maintaining stock levels. Candidates should have strong customer service skills, a friendly demeanor, and a desire to succeed in a dynamic environment. Join a growing team focused on delivering value and quality in fashion for curvy customers. Flexibility in working hours is required, especially during peak trading periods.