Store General Manager: Lead Growth & Customer Experience

Dobbies Garden Centres; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading garden retail company in Chesterfield is seeking a General Manager to drive sales, promote customer loyalty, and maintain high operational standards. You will oversee complete business operations and create a team-centric environment while ensuring compliance with regulations. The ideal candidate has strong retail management experience and excellent communication skills. This opportunity includes generous annual leave and employee discounts.

Benefits

Generous annual leave entitlement

50% discount in restaurants

Access to financial wellbeing support

Access to employee development programs

Qualifications

• Proven experience of leading multiple direct reports and their teams.
• Ability to identify training needs and coach teams effectively.
• Positivity managing change and leading a team through seasonal changes.

Responsibilities

• Take full ownership of store management and hit commercial targets.
• Maximise profitable sales while creating a customer-focused environment.
• Observe and coach team service levels for improvement.

Skills

Retail management expertise

Commercial awareness

Excellent communication skills

Adaptability

Positivity managing change

Coaching and training

Job description

A leading garden retail company in Chesterfield is seeking a General Manager to drive sales, promote customer loyalty, and maintain high operational standards. You will oversee complete business operations and create a team-centric environment while ensuring compliance with regulations. The ideal candidate has strong retail management experience and excellent communication skills. This opportunity includes generous annual leave and employee discounts.