Store Assistant

Toolstation; Mold; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading tool retailer is seeking a Store Assistant for their Mold location. This position entails assisting customers, managing deliveries, and maintaining store cleanliness. Candidates should have strong customer service skills and a commitment to providing a positive shopping experience. This role offers the chance for career progression within the company and includes benefits such as holiday entitlement, a pension scheme, and various discounts.

Benefits

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work program

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and support

Discounts at over 1,000 retailers

Qualifications

• Commitment to delivering excellent customer service.
• Ability to manage early starts and late finishes.
• Willingness to engage in physical tasks like handling deliveries and stocking shelves.

Responsibilities

• Assist customers in finding products and providing outstanding service.
• Handle deliveries and keep the store organized and clean.
• Promote Toolstation Club and Trade Accounts.

Skills

Customer service

Proactive selling

Teamwork

Job description

What you’ll do

Store Assistant Mold 20 hours per week

We are looking for candidates who live locally and can easily commute to our store.

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

What you’ll bring

You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in : Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service : Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.

Ask the right questions : Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.

Be Proactive : you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What you’ll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.