Store Assistant

Toolstation; Lincoln; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Lincoln seeks a Store Assistant to deliver excellent customer service and manage store tasks. This role offers the chance to grow within the company, with training and development programs available. Responsibilities include assisting customers, handling deliveries, and maintaining store standards. The ideal candidate is friendly, reliable, and flexible with a commitment to service. Employees enjoy various benefits, including holiday leave, pension schemes, and discounts across retail partners.

Benefits

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work program

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and recognition awards

Discounts at over 1,000 retailers

Qualifications

• Warm, friendly personality to maintain store standards.
• Commitment to delivering excellent customer service.
• Flexibility and reliability to support team and customers.

Responsibilities

• Assist customers in finding products.
• Handle deliveries and unpack stock.
• Maintain cleanliness and prepare orders.
• Promote Toolstation Club and Trade Accounts to customers.

Skills

Customer service

Reliability

Communication

Flexibility

Job description

What you'll do

Store Assistant inLincoln Bishops Road

20 hours per week

Weekend availability is essential We are looking for candidates who live locally and can easily commute to our store.

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in

Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service

Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.

Ask the right questions

Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.

Be proactive

you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What you'll bring

A warm, friendly personality : You’ll help maintain our high store standards and create a workplace everyone enjoys.

Reliability

Be there when we need you. Flexibility, commitment, and support for your customers and team are key.

Your best self

Bring your energy, enthusiasm, and let your personality shine.

What you’ll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.