Store Assistant

Toolstation Ltd; Inverness; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail company in Inverness is seeking a Store Assistant to deliver excellent customer service and assist with daily store operations. This role offers a chance to develop and progress within a supportive environment. Responsibilities include helping customers, managing deliveries, and maintaining store standards. No prior retail experience is required, as training will be provided. Enjoy competitive benefits including holidays, pension scheme, and career development opportunities.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work programme

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education support

Qualifications

• Commitment to delivering excellent customer service.
• Willingness to learn on the job without prior retail experience.
• Ability to manage early starts and late finishes.

Responsibilities

• Assist customers in finding products they need.
• Handle deliveries and perform warehouse tasks.
• Prepare orders and maintain cleanliness in store.
• Provide outstanding service during busy periods.
• Promote Toolstation Club and Trade Accounts.

Skills

Friendly personality

Reliability

Energy and enthusiasm

Job description

What you'll do

Store Assistant Inverness
16 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job.

• You’ll be the friendly face of Toolstation, helping customers find what they need.
• You’ll be hands‑on with deliveries, warehouse tasks, and stocking shelves.
• You’ll prepare orders, keep the store clean, and handle deliveries.
• Offer outstanding service to customers, especially during busy times.
• Ask the right questions and show genuine interest in customers' projects.
• Be proactive by selling the benefits of Toolstation Club and Trade Accounts.

No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.

What you'll bring

• A warm, friendly personality to maintain high store standards and create a positive workplace.
• Reliability: be there when we need you. Flexibility, commitment, and support for your customers and team are key.
• Show your energy and enthusiasm and let your personality shine.

What you'll get

Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Equal opportunity statement

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.