Storage and Distribution Operations Manager

British Airways; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading airline in the United Kingdom is seeking a Storage and Distribution Operations Manager to lead the team responsible for managing aircraft parts and tools efficiently. The role involves ensuring compliance with regulations while driving performance and leadership within the team. Ideal candidates will have strong management skills, financial acumen, and experience in an operational environment, ensuring smooth operations across multiple store facilities.

Qualifications

• Proven leadership record and experience in managing a team.
• Experience delivering operational performance balancing cost, quality, delivery, and people.
• Ability to work under pressure and deal with complex situations.

Responsibilities

• Empower operational teams to store and deliver aircraft parts and tools.
• Lead the team in setting direction and objectives, driving engagement.
• Ensure compliance with Health and Safety regulations.

Skills

Strong people management skills

Coaching skills

Communication skills

Interpersonal skills

Influencing and negotiation skills

Financial acumen

Education

HND level education or equivalent experience

Job description

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Storage and Distribution Operations Manager

The Storage & Distribution team is part of BA Engineering and is the critical link between Supply Chain and the maintenance organisation, moving approx. 700,000 parts per annum worldwide.

Your role will be to lead the Storage and Distribution teams on the engineering base which encompasses 3 stores facilities and numerous tool compounds where high value aircraft spares and tools are receipted, stored and issued to enable aircraft maintenance.

It is a 24hr, 365 days a year operation run by a team of 50 colleagues across 4 shifts, each led by an experienced supervisor.

We work in a highly regulated business where it is vital that processes and procedures are followed to keep people safe and information accurate to enable the timely flow of materials across the network for aircraft maintenance.

We are looking to transform the S&D team over the next few years by rebuilding capacity, embracing new technology, taking on new tasks and finding ways to continuously improve. This will require someone who can engage with colleagues, embracing and developing their ideas to deliver better ways of working.

What you’ll do:

• Empower the operational teams to store and deliver aircraft parts and tools for the BA fleet to enable aircraft maintenance checks and repairs.
• Lead the team setting direction and objectives, driving engagement by role modelling leadership and brand behaviours.
• Accountable for reporting on operational performance to the Storage & Distribution Manager and Supply Chain Stakeholders.
• Responsible for the compliant storage and transportation of Aircraft components / tools by adhering to legislative directives.
• Responsible for the adherence to full compliance of Health and Safety, Airworthiness, Quality, Customs regulations, competition law, Waste Management and Environmental regulation.
• Maintain open and transparent relationships with trade union colleagues.
• Accountable to finance for the accurate auditing of all inventory within the stores, ensuring total costs remain within budgeted levels.
• Ensure control of tooling and equipment across the engineering hangars at LHR.

What you’ll bring to British Airways:

• Strong people management, coaching, communication and interpersonal skills.
• Proven leadership record and experience in managing a team.
• Ability to set strategic direction for the team and department.
• Influencing and negotiation skills at multi-tiered and cross-functional levels.
• Experience of delivering operational performance balancing cost, quality, delivery and people.
• Operational management experience in an industrial environment is desirable.
• Experienced in operational management with internal and external stakeholders.
• Accountable for the management of all turnaround times to contract for the provision of all aircraft spares provided under the Flying Hours program.
• Create an environment with a focus on learning, training and coaching with the ability to learn and develop from mistakes. Ability to identify talent and create a pipeline to inspire, retain and motivate future leaders.
• Empower the team to produce ways to continuously improve.
• Ability to work under pressure and deal with complex situations.
• Ensures all direct reports do not go overdue for all Health Surveillance, Mandatory Learning and Read & Signs.
• Strong financial acumen.
• Excellent communication skills.

Your Experience:

Essential:

• Proven leadership record and experience in managing a team.
• Strong people management, coaching, communication and interpersonal skills.

Desirable:

• HND level education or equivalent experience.
• Qualifications relevant to supply chain, inventory, or logistics.
• Sound understanding of the overall engineering operation and inter-dependencies of departments within.
• Awareness of regulatory requirements and legislation pertinent to the supply of aircraft components and tooling.