Stock Administrator - Harrods

Richemont; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A luxury goods company in London is seeking a detail-oriented individual for transaction and stock management. Responsibilities include overseeing daily transactions, managing stock, and coordinating e-commerce operations. The ideal candidate will have strong organizational skills and experience in inventory management. Embrace a supportive environment that celebrates diversity and fosters creativity.

Qualifications

• Experience in stock or inventory management is essential.
• Strong numerical skills for transaction management.
• Familiarity with e-commerce operations and policies.

Responsibilities

• Manage daily transaction processes and banking activities.
• Oversee daily stock management and quality checks.
• Handle e-commerce sales preparations and processes.
• Conduct inventory checks and compliance adherence.
• Maintain boutique organization and support special projects.

Skills

Attention to detail

Organizational skills

Problem-solving

Knowledge of e-commerce

Job description

HOW WILL YOU MAKE AN IMPACT?

You will be responsible for the application of all transactions and stock procedures, ensuring the daily management of boutique stock, operations, compliance, and e-commerce orders.

WHAT WILL BE YOUR MISSION?

Daily Transaction Management & Banking:

• Check the validity and details of all invoices
• Follow up on deposits, charges, and refunds
• Exchange information with the financial back office
• Solve all payment issues
• Prepare and execute daily banking reconciliations
• Investigate and resolve discrepancies

Daily Stock Management:

• Manage all stock transfers (reception, departure, BTQ-BTQ)
• Control the quality of all stock transfers
• Manage client reservations
• Handle consignments (daily, events, press, etc.)
• Prepare pieces for display
• Label prices
• Implement price changes
• Manage all omni-channel orders from a stock management perspective
• Organize safe and understock areas

E-Commerce:

• Handle preparations for e-commerce sales daily
• Manage returns and refunds from e-commerce
• Maintain e-commerce products & clients database
• Coordinate with the online team at head office (price changes, product assortment, selection, information updates)
• Contact clients for specific requests

Inventories & Compliance:

• Manage annual counts, cycle counts, and spot checks
• Handle additional inventories as requested (certificates, stones, etc.)
• Ensure application, communication, and adherence to stock handling policies & procedures

Boutique Organization:

• Manage current and pending orders of valuables and non-valuables
• Contribute to a positive and productive boutique environment
• Participate in daily operations, including opening and closing
• Support special projects (transformations, pop-ups)
• Develop a deep understanding of the Maison's products, heritage, and values

WHAT DO WE OFFER?

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that embracing diversity and inclusion fosters creativity and knowledge, leading to excellence. We aim to create a workforce that reflects our clients and communities.

WHO ARE WE?

We value the uniqueness of our people and recognize the richness that diversity brings. Our workplace is one where differences are leveraged, and everyone is empowered to contribute. We offer opportunities for professional and personal growth in a supportive environment that inspires Cartier creations, icons in the luxury world.

We celebrate diversity and provide equal opportunities for all. When diversity and inclusion are embraced, creativity and knowledge flourish. Cartier is a place like no other. Welcome to our Maison!

YOUR JOURNEY WITH US:

Our recruitment process includes:

• Initial screening call with Richemont Talent Team
• Interview with the Hiring Manager
• Interview with the HR Manager