Station Trainer

PrimeFlight UK LTD; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading aviation services provider is looking for a Training Coordinator to manage training for employees in Birmingham. This role involves ensuring compliance with aviation standards, delivering thorough training, and working closely with various departments to maintain a high quality of training oversight. Ideal candidates should possess formal training qualifications, strong interpersonal skills, and a background in aviation. Flexibility for occasional travel and night shifts is required. Join a team that values customer service and employee development.

Qualifications

• Good interpersonal skills to collaborate effectively.
• Proven ability to maintain a positive outlook and embed this in staff.
• Strong safety and training competencies relevant to aviation standards.
• Flexibility to work from different stations as required.
• Excellent attendance and punctuality are essential.
• Proficient in IT and administrative systems.
• Consistent time keeping and adherence to attendance policies.
• GCSE grade C or above in English and Maths necessary.
• Possession of formal training qualifications, ideally AET and CIN.
• A background in aviation operations and ground services is preferred.

Responsibilities

• Oversee mandatory training and compliance for employees.
• Based at Birmingham airport with occasional station travel.
• Work flexible hours to meet training needs, including nights if necessary.
• Deliver training that complies with industry standards and regulations.
• Administer the Learning Management System and maintain reports.
• Conduct audits to ensure effective training adherence.

Skills

Good interpersonal skills

Positive outlook

Safety & Training skills

Flexible to work from different stations

Excellent attendance

IT skills

Exceptional time and attendance keeping

English and Math’s GCSE grade C or above

Formal Training Qualification (AET)

Background in Aviation and Ground Handling

Education

Formal Training Qualification (AET)

GCSEs in English and Maths

Job description

PrimeFlight provides air carriers and airports with a wide range of aircraft, passenger, and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety, and providing a positive customer experience through all services offered. We strive to be a leading provider of aviation services and a strong business partner for our customers.

The PrimeFlight Group has 18,000 employees in over 235 airports across the globe, PrimeFlight and its network of subsidiaries, including Prime Appearance, Garsite, and Skytanking, continue to build and expand, innovating to better serve our clients.

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

Working with in the training department for PrimeFlight UK you will be responsible for a dedicated Station and occasionally assisting at our other stations when needed. You will be responsible for full oversight of training on the station for both FOH and BOH, including but not limited to, all induction and mandatory training of any new staff, progressing and upskilling of existing staff, and re‑training of any staff as required. You will be responsible for maintaining training oversight from a compliance perspective to ensure that all departments are fully compliant with both Company and legislative requirements. You will be responsible for maintaining oversight of a training matrix to ensure that staff remain compliant and training is in date. You will assist with station auditing to ensure processes and procedures are being followed in the live operation, and will assist with external station audits by customer airlines and regulatory bodies.

Role Responsibilities:

• Working as part of the training department team, to secure the regular mandatory training of employees and that all employees training is relevant and current
• Based at Birmingham airport but occasional travel will be required to our other stations when training is required
• Working flexible hours to suit the training needs of employees (can include night shifts with notice given in advance)
• Deliver training across all stations in line with compliance and legislative standards
• Maintain a knowledge and awareness of Industry Standards in relation to the regulatory legislations and ensuring any changes are reflected within working procedures
• Keep up to date with modern processes and techniques, with special reference to safety and training
• Administer, maintain, and report from the Learning Management System
• Maintain liaison with HR and Training departments, enforcement agencies and local authorities
• Ensure all processes, and any related training given is in accordance with the UK CAA National Aviation Security Programme
• Deliver induction, classroom, and practical training across all departments
• Carry out audits to ensure training is effective and Assist with external station audits from a training & compliance perspective.
• Attend training courses by new customer airlines which may be off station

What were looking for?

• Good interpersonal skills
• Positive outlook and ability to embed this in staff
• Safety & Training skills
• Flexible to work from different stations when needed
• Excellent attendance and time keeping
• IT skills
• Exceptional time and attendance keeping
• English and Math’s GCSE grade C or above
• Formal Training Qualification (AET) and ideally a CIN Qualification (Security compliance)
• A Background in Aviation and Ground Handling, Ramp activities and ground servicing equipment
• Background in Front of House duties as well as Operations & Dispatch is a plus

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees