Station Guide

EDF Energy; Haverhill; On-site; Part time

Job summary

A leading energy company in Haverhill is seeking a part-time Station Guide for Sizewell B Power Station. The successful candidate will deliver engaging presentations and tours, ensuring a safe and informative experience for diverse visitors, including students and business groups. You'll need to be friendly, flexible, and IT literate, with skills in customer service and communication. This role provides a unique opportunity to work in a dynamic environment while promoting awareness of nuclear energy.

Benefits

Market leading pension scheme

Health insurance

Gym membership

Product discounts

Enhanced parental leave

Qualifications

• Must have a UK Driving licence.
• Good level of physical fitness is required.
• Experience working with young people is an advantage.

Responsibilities

• Deliver presentations and site tours as an ambassador of the station.
• Ensure the safety and well-being of visitors during their visit.
• Support educational groups through activities and tours.

Skills

Excellent communication skills

Customer service skills

IT literacy (Microsoft Office)

Flexibility

Interest in Science and Engineering

Job description

About the Role

Join us as a Station Guide at Sizewell B Power Station, where you'll be the face and voice of our station.

Delivering engaging presentations and site tours to diverse groups. This role offers flexible part time hours and the chance to educate and inspire school and college groups, the public and business visitors.

The Opportunity

In this role, you'll be the ambassador of Sizewell B Power Station, delivering presentations and site tours to various groups. You'll need to be quick-thinking, friendly, and confident in all aspects of the role, ensuring a positive experience for all visitors whatever their background.

This role is offered as a permanent, annualised hours contract. We're recruiting on a flexible contract, with a minimum contracted hours of 8 per week. However, tour demand is such that our guides often work more than their contracted hours.

Hours are Monday - Friday, occasional evening work may be required.

Pay, Benefits & Culture

Alongside a salary of £29,074.00 (pro rata), and a market leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal. We're talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

Here, we do right by each other and everyone's welcome. We're on an action-oriented journey, championing equity, diversity, and inclusion. We'd like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That's why we support you to pursue a career that's unique to you. Because success is personal.

What You’ll Be Doing

As a Station Guide, you’ll be the face and voice of Sizewell B Power Station and EDF, ensuring the safety and well-being of visitors throughout their visit.

You’ll represent the station at external events, delivering presentations to various groups, from business visitors to educational institutions.

You’ll support educational groups through centre activities and station tours, communicate with internal and external stakeholders, and work with the Visitor Centre Co‑ordinator and the existing team to promote and manage EDF’s reputation in the local community.

Who You Are

We’re looking for a friendly and approachable person with an interest in Science and Engineering, who can be flexible with the days they work each week.

You’ll need to be highly motivated, enthusiastic, and willing to learn about the world of nuclear energy.

You’ll need to be IT literate, able to use Microsoft Office applications such as Word, PowerPoint, and Outlook competently, and have excellent communication and customer service skills.

Most of your time will be spent on station leading walking tours, each lasting approximately 3 hours.

A good level of physical fitness is required for this role.

A UK Driving licence is also required.

The majority of our Visitors are students visiting with Schools and colleges, experience of working with young people would be an advantage.

If you’re excited about this opportunity and have the required experience, we encourage you to apply!

Closing date for applications is Sunday January 11th and interviews will follow shortly after.

To be appointed to this role, you will need to meet the criteria for Security Vetting which will, ordinarily, require you to have been a resident of the UK for at least 3 of the last 5 years.

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