Staff Nurse- Discharge Lounge | The Shrewsbury and Telford Hospital NHS Trust

The Shrewsbury And Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 25,000 - 32,000; Full time

Job summary

A local hospital trust in Shrewsbury seeks a compassionate Staff Nurse for the Discharge Lounge. This role involves supporting effective patient discharges, ensuring safety and communication, and collaborating with teams. Ideal candidates possess excellent communication and problem-solving skills, with a dedication to patient care. Join a dedicated team committed to continuous improvement and making a difference in patient lives.

Qualifications

• Current registration as a Staff Nurse with appropriate clinical competencies.
• Excellent communication skills with patients, relatives, and multidisciplinary teams.
• Ability to problem solve and work under pressure.

Responsibilities

• Assess, plan, deliver, and evaluate high-quality patient care.
• Transfer patients timely to support capacity and flow.
• Support safe discharge processes with multidisciplinary teams.
• Maintain patient safety and record adverse events.
• Monitor patient well-being in the Discharge Lounge.
• Provide clear communication to patients and relatives.
• Assist with documentation and discharge planning.

Job description

Overview

We are looking for an enthusiastic and compassionate Staff Nurse to join our Discharge Lounge teams at both The Royal Shrewsbury Hospital and The Princess Royal Hospital in Telford. This is an exciting opportunity to play a vital role in supporting safe, timely and effective patient discharges. The Discharge Lounge is a fast paced environment that provides a comfortable area for patients to wait for their medication, discharge letters and transport before leaving the hospital. This role requires a high level of effective communication as you will be liaising with wards, relatives, care agencies, community hospitals, the site team and many others to facilitate discharges and maintain patient flow. We are looking for someone who is organised, proactive and able to problem solve whilst under pressure. You will ensure patients are cared for with dignity and respect whilst helping to maintain patient flow across the hospital. The Discharge Lounge is an integral part of the UEC pathway supporting the hospital by creating capacity on wards which allows for flow from our Emergency Department and enables timely ambulance handovers.

Responsibilities

• Assess, plan, deliver and evaluate high-quality patient care within the Discharge Lounge.
• Transferring patients from wards to the Discharge Lounge in a timely manner to support capacity and flow.
• Support safe and efficient discharge processes in collaboration with the wider disciplinary team.
• Ensure patient safety is maintained at all times. Record and report adverse and potentially adverse events and assist with investigation of such events, ensuring learning is shared with the wider team(s).
• Record information about patients in a safe, accurate and consistent manner using appropriate tools and techniques, including electronic and written formats as close to point of care as possible.
• Monitor patient well-being while they await transport, medication and discharge letters.
• Provide clear communication and reassurance to patients and relatives regarding discharges plans and delays.
• Assist with documentation, handovers, and coordination of discharge planning, including referrals to other services.
• Ensure a safe and organised environment, maintaining infection control and health and safety standards.

Qualifications and qualities

• Enthusiastic and compassionate Staff Nurse with current registration and appropriate clinical competencies.
• Excellent communication skills with patients, relatives and multidisciplinary teams.
• Organised, proactive, and able to problem solve under pressure.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families. If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Discover a fulfilling career opportunity at The Shrewsbury and Telford Hospital NHS Trust, where every day brings new challenges and rewards!