Sr.Business Analyst - Retail, Consumer Goods and Hospitality

Cognizant Technology Solutions; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading professional services company in the UK is seeking a Senior Business Analyst with extensive experience to guide retail and consumer goods initiatives. The ideal candidate will lead cross-functional teams, improve business processes, and engage with stakeholders. Proficiency in Agile methodologies and a strong background in business analysis are essential for this role, ensuring successful project delivery.

Qualifications

• 10+ years of experience in Business Analysis, preferably in retail or consumer goods.
• Experience in leading cross-functional teams and managing stakeholder relationships.
• Strong knowledge of Agile methodologies.

Responsibilities

• Lead Business Analysis across workstreams for retail and consumer goods initiatives.
• Improve business processes with logistical practices.
• Conduct workshops for requirement elicitation and stakeholder engagement.

Skills

Retail or Consumer Goods Industry expertise

Leadership and managing workshops

Cross-functional team management

Project delivery management

Digital transformation leadership

Data analysis and modeling

Problem-solving skills

Agile methodologies understanding

Tools

SAP

Salesforce

Manhattan

Job description

Job Summary

A Senior Business Analyst role with at least 10-12 years of experience to lead & engage with our leading Retail Consumer Goods clients to identify and support requirement gathering and validation against that are driving business values and guide through successful business initiatives and implementations.

Responsibilities

• Lead and drive Business Analysis across workstreams to drive and support the execution of retail and consumer goods initiatives for our customers
• Improving processes across the business by identifying and implementing logistical practises
• Engage with business stakeholders and conducting workshops for requirement elicitation
• Map business processes and user journeys developing business domain models and associated documentation - Business process modelling Process flow modelling Data flow modelling Stakeholder analysis
• Creating the business requirements document including non-functional requirements
• Creation of Process Maps (L1 L2 L3 L4) and undertaking gap analysis.
• Documentation of BRDs FSDs NFRs and RTMs
• Support internal and external delivery teams with project planning functional and non-functional requirements testing reporting implementation and post-implementation activities
• Support and facilitate the test team and business teams during business process validation
• Support end users in adopting functional changes (e.g. training documentation implementation support)
• Contribute to research design and writing of articles/whitepapers and participate as a team member in collateral development.

Required Skills

• Domain expertise in Retail or Consumer Goods Industry across products such as Manhattan SAP e-commerce implementations with Salesforce
• Experience in leading and managing workshops senior stakeholder meetings and building relationships between external partners and internal stakeholders to deliver project objectives
• Ability to manage 10 or more people as part of a cross‑functional team comprising of business analysts developers testers and other support functions
• Ability to manage timely and successful delivery of the project working with cross‑functional teams to manage risks and measure and report on progress
• Proven experience of leading projects across digital transformations and initiatives
• Experience in data analysis and modelling to add fact‑based decision making to drive business decisions would be an added‑value
• Proven track record of problem‑solving skills
• Strong understanding of Agile methodologies and ways of working

Nice to have Skills

• Agile PM/PO certification
• Outside in approach to Thought Leadership

The Cognizant community

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry‑based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ‑100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Equal Opportunity Employer

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Additional Information

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.