Specialist Service Manager

Compass Associates; Larkhall; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading care organization in Larkhall is seeking a Specialist Service Manager for a new dementia service. This role requires a visible leader with experience in complex dementia care. Responsibilities include leading and developing a dedicated care team, ensuring compliance with care standards, and managing operations. The position offers a salary of up to £55,000 plus annual bonuses and benefits. Ideal candidates will have a strong knowledge of dementia care and proven leadership experience.

Benefits

Annual bonus

Private medical insurance

Pension scheme

Annual leave allowance

Qualifications

• Proven experience leading complex dementia or specialist care services.
• Strong knowledge of dementia care and complex behaviours.
• Resilient and innovative approach to service delivery.

Responsibilities

• Lead and develop a dedicated care team to ensure high-quality care.
• Drive the growth and reputation of the service locally.
• Manage staffing, budgets and operational performance.
• Ensure compliance with all regulatory and organisational standards.

Skills

Leadership in dementia care

Team management

Communication skills

Improving care culture

Compliance with regulatory standards

Education

Home Manager experience

Nursing qualification

Job description

Specialist Service Manager

Elderly & Complex Dementia Care
Hours: 40 hours per week - Days

Compass Associates are proud to be supporting a well‑established and forward‑thinking care provider in their recruitment of a Specialist Service Manager for a new specialist dementia service within one of their homes in the Larkhall area.

This is an opportunity to lead a newly developed complex dementia service, supported by an ambitious senior leadership team and a provider known for investing in high‑quality environments, innovation and progressive care models.

The role requires a strong, visible leader with experience in complex dementia or specialised behavioural care and the confidence to build, shape and drive a service from launch through to full occupancy.

The Role

• Lead and develop a dedicated care team, ensuring high‑quality, person‑centred care
• Foster a positive and stable culture built on dignity, respect and best practice
• Be a hands‑on, visible leader who inspires, coaches and guides staff
• Drive the growth and reputation of the service within the local area
• Develop strong working relationships with families, professionals and external partners
• Manage staffing, budgets and operational performance
• Ensure compliance with all regulatory and organisational standards
• Embed a service model that meets the needs of individuals with complex dementia and behavioural needs

You will have the full support of senior operational leaders and the autonomy to shape a modern, progressive service designed to raise standards in specialist dementia care.

About You

• Strong knowledge of dementia care, complex behaviours and specialist support
• Experience as a Home Manager or senior leader within a complex care service
• A nursing qualification (desirable but not essential)
• Proven ability to lead teams, improve culture and deliver high‑quality care
• Excellent communication skills and confidence liaising with local authorities and professionals
• A resilient, innovative approach with the drive to deliver growth and results
• A commitment to high standards, continuous improvement and person‑centred practice

Remuneration

• Up to £55,000 per annum, depending on experience
• Annual bonus
• Additional benefits including pension, annual leave and private medical insurance

Candidate Suitability Reminder

This role requires proven experience leading complex dementia or specialist care services.
Only candidates who meet the required experience criteria can be considered.

Want to apply?

Submit your CV and we'll be in touch to discuss compatibility.

Recommendations

Compass Associates Ltd are working in partnership on this position.
If you are not interested but know someone who is, we offer £200 in vouchers for successful recommendations