Spa Therapist, Malmaison

Hotel Du Vin; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury spa hotel in Birmingham is seeking a Weekend Spa Therapist to provide high-quality treatments and exceptional client care. You will maintain spa standards, supervise team members, and develop client relationships. Ideal candidates are passionate, eager to learn, and able to take on retail targets. This role offers excellent perks, including discounted room rates and professional development programs.

Benefits

Discounted staff room rates

Discounted friends and family room rate

35% off dining

Fully funded apprenticeship programs

Health cash plans

Cycle to work scheme

Referral schemes

Complimentary anniversary stays

Employee assistance programme

Qualifications

• Passion for delivering high-quality spa treatments.
• Ability to develop and maintain client relationships.
• Keen to learn about products and high-end service.

Responsibilities

• Carry out a range of spa treatments to a high standard.
• Supervise the team to maintain spa standards.
• Book clients into the spa and manage reservations.

Skills

Spa treatments

Client relationship management

Supervision

Retail targets achievement

Job description

Overview

Weekend Spa Therapist required for our popular Spa

£12.50ph 16 hour contract Malmaison Birmingham Spa

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products, and gain experience in a high end Spa.

Responsibilities

• Carrying out a range of Spa treatments to a high standard
• Maintain the standards of the Spa by supervising the team
• Welcoming clients into the Spa for their treatments in a 5* manner
• Booking in clients on Spa computer system and taking phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

Benefits & Perks

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar with activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream – instant access to your pay as it’s earned (track wages in real time, up to 50% of earned money, tips to manage money)
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• Support through The Brain Charity to help people with neurological conditions live better lives
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Sustainability & Community

• 100% of electricity generated from renewable energy sources
• Recycle a minimum of 70% of hotel waste
• Chemical-free cleaning in bedrooms and public areas; eco-friendly kitchen systems
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.