Spa Therapist- Casual Contract - Birmingham

Billesley Manor Hotel & Spa; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hospitality venue in Greater London is seeking a Spa Therapist to join its dedicated spa team. The role involves performing high-quality spa treatments, maintaining a clean environment, and ensuring guests receive exceptional care throughout their experience. A qualified therapist who is passionate about wellness and delivering luxury service is essential. Competitive hourly pay is offered along with various staff benefits.

Benefits

Pension Scheme

Food & Beverage Discounts

Refer a Friend Scheme

Long Service Incentives

Meals on Duty

Qualifications

• NVQ Level 3 or equivalent qualification in beauty therapy.
• Excellent customer service skills.
• Ability to recommend treatments and retail products.

Responsibilities

• Perform spa treatments to professional standards.
• Recommend products to enhance guest experience.
• Maintain cleanliness of treatment rooms.

Skills

Qualified Spa Therapist (NVQ Level 3 or equivalent)

Passionate about wellness

Reliable and professional

Positive and approachable

Job description

Job Details: Spa Therapist- Casual Contract - Birmingham / Stratford Upon Avon, 13.94 per hour. Location: Billesley Manor Hotel & Spa, a luxury 4

Job Description

Are you passionate about wellness, exceptional guest care, and delivering world‑class treatments? We’re looking for a Spa Therapist to join our professional and friendly spa team. As a Spa Therapist, you’ll embody trust, reliability, and excellence — ensuring every guest receives a memorable and rejuvenating experience. Your warmth, professionalism, and high standards will reflect our spa’s commitment to luxury and wellbeing.

What You’ll Do

• Perform a range of spa treatments to the highest professional standard, ensuring each guest feels cared for and receives the appropriate aftercare advice.
• Recommend suitable products to guests, highlighting your top three suggestions to enhance their experience and continue their wellness journey at home.
• Support the efficient running of spa operations, maximising treatment room occupancy and ensuring therapist schedules are well managed.
• Maintain immaculate cleanliness and presentation across all treatment rooms and spa areas, replenishing amenities throughout the day.
• Ensure all health and safety procedures are followed at all times, maintaining a safe environment for both guests and colleagues.
• Assist in managing bookings and guest information accurately, ensuring a seamless experience from start to finish.
• Contribute to a culture of care, collaboration, and professionalism within the spa team.

About You

• A qualified and confident Spa Therapist (NVQ Level 3, or equivalent).
• Passionate about wellness, guest experience, and luxury service.
• Reliable, professional, and committed to maintaining the highest standards.
• Positive, approachable, and a supportive team player.
• Skilled in recommending treatments and retail products to enhance guest wellbeing.

Troo Benefits

• ​Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• ​Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• ​Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
• ​Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• ​Meals on Duty: Fuel your success with free meals on duty, ensuring you’re nourished and ready to conquer challenges during your work hours.