Spa Therapist

The Park Royal Hotel & Spa; Warrington; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading hotel and spa facility is seeking a level 3 experienced Spa Therapist to deliver exceptional treatments and create a relaxing experience for guests. You will be part of a comprehensive development pathway and will have opportunities for training in various skills, including knowledge of high-end products. The position offers competitive perks, including a commission scheme and free health club membership. Join a friendly team dedicated to providing a high standard of service and development within the hospitality industry.

Benefits

Elemis uniform provided

15% retail commission for product sales

Free health club membership

Discounts across The QHotels Collection

Support for training & qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Must have NVQ Level 3 beauty/spa qualification or equivalent.
• Previous experience as a Spa Therapist is desirable but not essential.
• Knowledge of Elemis & Jessica Nails is an advantage.

Responsibilities

• Create a relaxing experience for guests attending the spa.
• Deliver a variety of treatments and advise on products.
• Sell retail products and upsell additional treatments.

Skills

Spa therapy techniques

Customer service

Product knowledge

Education

NVQ Level 3 beauty/spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday - 10:00am - 18:00pm

Health Club Opening Times: Monday to Friday, 6:30am - 22:00pm | Saturday, 7:30am- 20:00pm | Sunday, 7:30am - 19:00pm

Curious to find out more?

The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.