Spa Therapist

Harbour Hotels; Richmond; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious hotel chain in the United Kingdom is looking for a Spa Therapist dedicated to delivering exceptional service. The successful candidate will have NVQ Level 2 & 3 qualifications and experience with TEMPLE SPA and ELEMIS training. Responsibilities include performing diverse spa treatments, consulting clients, and actively supporting management in revenue maximization. This role offers excellent progression opportunities and unique training programs, ensuring your career development within the team.

Benefits

Discounted room rates

25% discount on treatments

25% discount on food and drink

Mental health and wellbeing support

24/7 GP services

Bespoke nutrition and fitness advice

Group Life Cover

Incentive schemes

Opportunity for awards

Excellent progression opportunities

Meals included

Competitive salary

Unique uniforms

Qualifications

• Passion for delivering exceptional customer service.
• Knowledge of massage treatments.
• Commitment to client satisfaction and delivering high-quality treatments.

Responsibilities

• Carry out a variety of spa treatments including massage.
• Consult with clients to assess their personal needs.
• Support management in maximizing revenue through diary management.

Skills

Exceptional service delivery

Client consultation

Proactive selling

Education

NVQ Level 2 & 3 qualification

Tools

TEMPLE SPA training

ELEMIS training

Job description

The role…

We have a superb opportunity for a Spa Therapist with apassion to deliver consistent exceptional service who wishes to develop their

career within a progressive company.

Ideally, you will be NVQ Level 2 & 3

qualified and TEMPLE SPA and ELEMIS training and experience would be a distinct

advantage.

As Spa Therapist you will be required to carry out a variety of

treatments including massage, you will be knowledgeable, friendly and committed

to ensuring that every guest's visit to the Spa is one to remember. You'll

consult each client to fully understand their personal needs and be committed

to delivering high quality, exceptional treatments. As a Spa Therapist you’ll

also be supporting your manager to maximise revenue through careful diary

management and proactive selling.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.Featuring 76 bedrooms, an extensive refurbishment programme is transforming all rooms with the introduction of fun, vibrant décor throughout the hotel – in- keeping with Harbour’s signature style and designed to complement the beautiful local surroundings.

Walking into the lobby and reception you’ll be greeted by an abundance of greenery and colour with inspired artwork and a wall of Hunter wellies, perfect for park life.

You’ll also find our sublime HarSPA, an extensive leisure club featuring 13 treatment rooms and tranquil relaxation area. The HarSPA Café is perfect for a pre or post visit healthy smoothie or snack. Using the very best local ingredients, bursting with nutrition and with your well-being at the heart of our menu, you’ll leave feeling good from the inside out. Eat in or take-away, you choose. HarSPA also has an extensive cardio suite, spin studios and, in time, outdoor Scandinavian hot tubs and a secret garden.

Introducing our newest dining concept, The Gate, Kitchen, Bar, Terrace. Light, seasonal and contemporary dining with a passion and commitment to flavour, combined with a vibrant bar serving up seriously good cocktails. The Gate creates what can only be described as a real neighbourhood vibe. It offers beautiful indoor and outdoor spaces. The glasshouse drenches the room with an abundance of natural daylight, opening up perfectly onto the garden terrace, perfect for a spot of al fresco dining.

What’s in it for you…

Discounts

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24 / 7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels