Spa Manager: Elevate Guest Experience & Team

Burlington Hotel; Kingswear; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury spa hotel in Kingswear seeks a Spa Manager to oversee daily operations and ensure exceptional guest experiences. The role involves team leadership, operational management, and financial oversight, maintaining a luxurious atmosphere. Ideal candidates should have experience in spa management and strong interpersonal skills. Benefits include meals on duty and additional leave on anniversaries.

Benefits

Meals on duty

Spa deals

Employee Assistance program (TBC)

Additional days leave on anniversary

Employee of the Month

Free staff parking

Mental Health Ambassador

Qualifications

• Experience in managing spa operations and teams.
• Strong communication and interpersonal skills.
• Ability to monitor budgets and manage profitability.

Responsibilities

• Oversee daily spa operations and service quality.
• Ensure exceptional guest experience and handle feedback.
• Recruit, train, and supervise spa staff.

Skills

Operational expertise

Client service excellence

Strategic thinking

Team leadership

Job description

A luxury spa hotel in Kingswear seeks a Spa Manager to oversee daily operations and ensure exceptional guest experiences. The role involves team leadership, operational management, and financial oversight, maintaining a luxurious atmosphere. Ideal candidates should have experience in spa management and strong interpersonal skills. Benefits include meals on duty and additional leave on anniversaries.