Spa Host

David Lloyd Clubs; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and wellness group in Cambridge is seeking a passionate Spa Host to join their team. You will welcome members and maintain the spa's cleanliness, ensuring a premium experience. Ideal candidates will have experience in customer service and a passion for health and wellbeing. The role offers free club membership and other discounts.

Benefits

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Career Advancement opportunities

Wagestream App: Get paid on demand

Access to Benefits Suite

Qualifications

• Experience in a premium customer service environment.
• Passion for health and wellbeing.
• Excellent communication and collaboration skills.
• Self-starter with pride in quality experiences.

Responsibilities

• Act as an ambassador for the spa, welcoming members.
• Ensure understanding of health benefits of therapies.
• Maintain cleanliness and tidiness of the spa.

Skills

Customer service experience

Passion for health and wellbeing

Communication skills

Collaboration skills

Job description

Overview

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team!

As David Lloyd Clubs, we are more than 'just a gym'. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough workout in our state-of-the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office.

Responsibilities

• As a Spa Host you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.

About you

• Has experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering great quality experiences to our members.

Benefits

• Free Club Membership for you and your family.
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!