Spa Beauty Therapist

Bannatyne Group; City of Westminster; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading health and wellness company in the UK is looking for a dedicated Spa Therapist to provide exceptional spa treatments and enhance guest experiences. The ideal candidate will have NVQ Level 2 Beauty Therapy qualification, strong interpersonal skills, and a passion for wellness. Key responsibilities include performing massages and facials, maintaining cleanliness, and fostering strong client relationships. Join us to make a difference in guests' lives while advancing your career in a luxurious environment.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

Discounted spa treatments

Career & Personal Development training

Qualifications

• Must have NVQ Level 2 Beauty Therapy qualification or equivalent.
• Strong interpersonal skills and customer-focused attitude required.
• Genuine passion for health and wellness is essential.

Responsibilities

• Perform various spa treatments including massages and facials tailored to guests' needs.
• Provide high-quality service ensuring a relaxing experience.
• Build and maintain strong client relationships to encourage repeat visits.

Skills

Interpersonal skills

Customer service orientation

Passion for health and wellness

Ability to build rapport

Education

NVQ Level 2 Beauty Therapy qualification

NVQ Level 3 Beauty Therapy qualification (desirable)

Job description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Our Perks

• B-fed – complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave, increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments – 30%.
• Discounted Spa Goods – 20% ELEMIS Products.
• Discounted Meals and Beverages – 50% at cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Spa Therapist

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Provide professional, high‑quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensure the proper use of spa equipment and maintain high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhere to all company health and safety guidelines.

What we are looking for

Have an NVQ Level 2 Beauty Therapy qualification or equivalent.

Have strong interpersonal and communication skills and a customer focused attitude.

A genuine passion for health, wellness and customer service.

The ability to establish rapport, build trust and demonstrate credibility.

Ability to work flexible hours, including weekends and holidays.

Career Development Opportunities

There is an opportunity to further develop by completing a L3 Beauty Therapy qualification.

Desirable Qualifications and Experience

It would be desirable if you had knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role.

It would also be beneficial if you had a NVQ Level 3 Beauty Therapy qualification or equivalent, or were working towards or willing to work towards it.

Why Bannatyne?

Bannatyne Group is synonymous with excellence in the health and wellness industry. As a Spa Therapist at Bannatyne, you'll play a crucial role in our mission to promote relaxation, health and well‑being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your contribution.

Join Us

Ready to make a difference in people's lives whilst advancing your career? Apply now and join the Bannatyne family. Join us at Bannatyne, where your expertise will shine, and your career will flourish!