Spa Attendant

Sopwell House; St Albans; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxurious country house hotel in St Albans seeks a dedicated Spa Attendant to maintain cleanliness and presentation across Spa, Pool, and Fitness areas. You will greet guests warmly, ensure facilities operate safely, and respond to requests for a memorable experience. Previous experience in housekeeping with good English communication is required. The position offers flexible full-time and part-time hours at £12.21 per hour, along with various employee benefits including meals, discounts, and holiday entitlements.

Benefits

Wide range of training and development opportunities

Free staff meals and parking

Discounted food and beverage, accommodation and spa

28 days holiday and 1 extra holiday day on your birthday

30% discount on Spa treatments and days

10% discount on Spa products

Introduce a friend at work bonus

Free uniform

Preferred Hotel Group discounted global hotel rates

Qualifications

• Previous experience in a cleaning, housekeeping, or similar role.
• A good level of English, both written and spoken.
• Enjoys helping others and creating a welcoming environment.
• Ability to support and uplift team members.

Responsibilities

• Maintain cleanliness and presentation across all Spa, Pool, and Fitness areas.
• Check and replenish towels and refreshments in guest areas.
• Ensure pool and spa facilities operate safely.
• Monitor guest activity to maintain a safe environment.

Skills

Attention to detail

Good English communication skills

Approachable and friendly manner

Team player attitude

Flexible working ability

Multi-tasking skills

Job description

Responsibilities

• Maintain the highest standards of cleanliness and presentation across all Spa, Pool, and Fitness areas.
• Regularly check and replenish towels, amenities, and refreshments in guest areas.
• Ensure pool and spa facilities are operating safely
• Greet guests with warmth and professionalism, offering assistance and directions as needed.
• Monitor guest activity to maintain a safe and enjoyable environment.
• Assist with opening and closing duties, ensuring the facility is ready for guests each day.
• Respond promptly to guest requests to deliver a seamless and memorable experience.

Qualifications

• Previous experience in a cleaning, housekeeping, or similar role, with a strong eye for detail.
• A good level of English, both written and spoken, to communicate confidently with guests and colleagues.
• A naturally approachable and friendly manner - you enjoy helping others and creating a welcoming environment.
• A true team player attitude, supporting and uplifting those around you.
• The ability to work flexibly, with shifts scheduled between 6:00 am and 10:30 pm.
• Strong multi-tasking skills - staying calm and organised even when things get busy

Working Hours & Pay

Full Time & Part Time Roles - £12.21 per hour - Shifts are between 6.00 am and 10.30 pm

Benefits

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonus
• Free uniform
• Preferred Hotel Group discounted global hotel rates

About Sopwell House

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose.

Sopwell House introduces Cottonmill, an elegant, dynamic concept that never stands still. Constantly evolving to stay ahead, this is a unique world created for only a select group. The warmest welcome; the most elevated design; the last word in cutting-edge fitness and treatments; a uniquely positioned proposition. A career at Sopwell House is as rewarding as you make it; it takes all kinds of people to make an exceptional spa run seamlessly and harmoniously. If this sounds like your dream job, we would love to hear from you!

Application

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.