Spa Associate

Hand & Stone - Westminster; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national spa franchise located in Westminster is seeking a Spa Associate. The ideal candidate will provide exceptional customer service, maintain spa cleanliness, and be an effective communicator. Flexible hours for both part-time and full-time positions make this a great opportunity for those with busy lifestyles. Compensation is competitive, with commissions available on top of an hourly wage.

Benefits

Competitive Compensation

Career Advancement Opportunities

Employee Discounts

Ongoing Training

Qualifications

• Must be 18 years or older.
• Exceptional attention to detail required.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide excellent customer service to members and guests.
• Communicate sales, promotions, and service options.
• Maintain spa cleanliness standards.
• Schedule appointments and answer phones.

Skills

Organizational skills

Customer service

Sales communication

Teamwork

Education

High school diploma or equivalent

Job description

Overview

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Westminster, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Provide excellent customer service to members and guests, while building lasting relationships
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Maintain a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - opportunities to showcase sales skills
• Career Advancement - potential for rapid advancement, including management roles, based on performance
• Ongoing Training - ongoing learning and improvement
• Flexible Hours - part-time or full-time options to fit busy lifestyles
• Positive and Professional Work Environment
• Employee Discounts - discounts on products, services, and gift cards

Qualifications

• Having a high school diploma or equivalent is required
• 18 years old or older
• Exceptionally organized with great attention to detail
• A strong team player with the ability to work independently with minimal supervision

Compensation: $15.00 - $25.00 per hour

About Hand & Stone

Hand and Stone has over 500 locations open across the U.S. We offer opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers, with flexible schedules.

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I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including hiring, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.