Sora Bar & Restaurant Manager

Malmaison Hotels; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A unique hospitality brand in York is seeking a Sora Bar & Restaurant Manager. The role involves ensuring exceptional customer service in a luxurious environment, leading the team to deliver outstanding service, and fostering employee growth within the company. Ideal candidates will have significant experience in high-end hospitality settings and a passion for motivating others. The position offers competitive salary, permanent contract, and various employee benefits.

Benefits

Heavily discounted staff room rates

35% off dining bills

Fully funded apprenticeship programs

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary stays on anniversaries

Wellness campaign activities

Qualifications

• Proven experience in managing high-end bars and/or restaurants.
• Motivated and enthusiastic individual with a passion for service.
• Ability to inspire and educate team members.

Responsibilities

• Oversee daily operations of the Sora Bar & Restaurant.
• Create an inviting environment for guests while delivering high-quality service.
• Develop team members and encourage progression within the company.

Skills

Excellent customer service

Experience in high-end bar and restaurant management

Organizational skills

Motivational leadership

Job description

Sora Bar & Restaurant Manager, Malmaison Competitive Salary, 45 hours per week Permanent contract Malmaison York Shout it from the rooftops! Quite literally. We are so excited to have opened our one of a kind Sky Bar at Malmaison York. Think luxurious and comfortable loungers, lanterns, beautiful trees, Champagne, cocktails and food platters. Then add the stunning views of York Minster, while watching the sunset and you'll have the perfect environment for business events or fun times with friends. We're looking for enthusiastic, bubbly, organised and meticulous individuals, with a passion for excellent customer service. You will have experience in running high end bars and/or restaurants and want the opportunity to develop yourself further. You as Sora Manager will be a hands on operator who using your knowledge and experience will motivate, educate and inspire. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into an Senor Head of Department position - we actively encourage internal development and progression. Onwards and upwards. IND1 Interested?? Click Apply Now

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Probationary Perks

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI's
• Critical Illness cover
• Life Assurance

Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace