Solutions Architect: Scale AI Video Platform

Synthesia; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading AI video solutions provider in London is looking for a Solutions Architect to drive customer adoption of their platform. The role involves leading technical decisions, implementing scalable solutions, and partnering closely with Sales and Engineering teams to generate impactful customer outcomes. Ideal candidates have at least 5 years of experience in a SaaS environment with solid project management skills. This position offers a full-time commitment and the opportunity to work in a dynamic and innovative environment.

Qualifications

• 5 years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment.
• Strong project & stakeholder management across multiple workstreams.
• Hands-on experience working with APIs, workflows, or integrations.
• Excellent storytelling and communication skills.
• A commercial mindset to understand how architecture drives adoption, retention, and expansion.
• Proven experience building scalable frameworks or architectures.
• Curiosity, initiative, and a builder mentality.

Responsibilities

• Lead customer implementations end-to-end ensuring adoption and measurable outcomes.
• Design architectures that map capabilities to customer use cases.
• Partner with Sales on solution scoping proposals and deal strategy.
• Build proofs of concept to demonstrate the art of the possible.
• Create playbooks and frameworks to scale value delivery.
• Act as a trusted advisor to technical and business stakeholders.
• Collaborate with Product and Engineering to shape platform evolution.
• Contribute to platform thinking for scaling.

Skills

Organizational Management

Presentation Skills

Agile

SAFe

AWS

Solution Architecture

Conflict Management

Data Management

Scrum

Team Management

Pre-sales

Management Consulting

Job description

A leading AI video solutions provider in London is looking for a Solutions Architect to drive customer adoption of their platform. The role involves leading technical decisions, implementing scalable solutions, and partnering closely with Sales and Engineering teams to generate impactful customer outcomes. Ideal candidates have at least 5 years of experience in a SaaS environment with solid project management skills. This position offers a full-time commitment and the opportunity to work in a dynamic and innovative environment.