Solutions Architect

Mews; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading SaaS company in London is seeking a skilled Solution Architect to provide technical sales support and collaborate closely with commercial teams. This role involves preparing presentations, engaging with clients, and solving technical challenges. Ideal candidates will have 3-4 years of experience in technical sales, preferably in the SaaS sector, and possess strong organizational and communication skills. Join a dynamic team focused on innovation in the hospitality industry.

Qualifications

• 3-4 years of experience as a sales engineer, pre-sales, or technical sales within a SaaS company.
• Strong understanding of the full sales cycle with business acumen.
• Ability to communicate complex technical solutions clearly.

Responsibilities

• Collaborate with commercial teams for technical sales support.
• Prepare and deliver technical presentations to customers.
• Support new and existing enterprise clients effectively.

Skills

Organizational Management

Presentation Skills

Agile

SAFe

AWS

Solution Architecture

Conflict Management

Data Management

Scrum

Team Management

Pre-sales

Management Consulting

Job description

As a Solution Architect you will also support the growth of the business by providing technical sales support for customers and the regional sales force including pre and post client interaction throughout the sales process. You will be the technical part of the sales person solving the more technical and specific questions for the customer and sales. You work closely with sales to close the deal. You will prepare and deliver technical presentations explaining products and / or services to customers and prospective customers. Confer with customers and customer engineers to assess needs and to determine system requirements. Help clients solve problems with installed software. Communicate with sales teams to understand customer requirements and provide technical sales support. Further you will have experience working in cross-functional teams assisting with product development and applications recommendations that align with evolving market requirements.

Your mission should you choose to accept it :

• Collaborate with commercial teams to understand customer challenges and provide technical sales support
• Prepare and deliver technical presentations explaining products and / or services to customers and prospective customers
• Be the technical linking pin between sales and the (potential) customer
• Effectively support and problem solve for new and existing enterprise clients
• Explore creative ways to develop on the platform and answer inquiries about our APIs and technical possibilities
• Align with RnD on future roadmap initiatives and share feedback on released features and client trends
• Present, develop and demonstrate products and solutions for potential and current customers
• Partner with Sales and Marketing teams to increase efficiency and effectiveness of product sales from the top of the funnel to project delivery and pinpoint areas for improvement
• Support prospective customers acting as the primary resource on product and technical knowledge to resolve any unmet technical needs or issues clients may have
• Proactively offer product insights and solutions to issues and implement either manual or automated solutions that best suit customer needs
• Create client‑facing presentations with Proof of Concept project proposals, solutions, product demos, expense estimates and offer solutions to technical complaints and concerns

You will be a great fit if you bring a few of the below with you :

• 3-4 years of relevant experience as a sales engineer, pre‑sales or technical sales within a SaaS company
• Experience in the hospitality industry is a plus but not a requirement
• Proven track record of selling complex technical SaaS solutions
• Communicate complex technical solutions in a clear compelling way to both technical and business audiences
• Strong understanding of the full sales cycle with the business acumen to remain strategic, confident and influential during complex or high‑stakes negotiations
• Curiosity at the heart of what we do – we look for people who constantly ask questions, seek to understand and proactively turn new insights into better solutions for our customers and the business
• A genuine interest in new technologies that bring innovation in hospitality
• Exceptionally organized and able to manage multiple priorities in a fast‑paced environment
• Combines innovation with a growth mindset – always seeking feedback, learning quickly and driving projects forward
• Unafraid to challenge the status quo you bring fresh perspectives that drive improvement and communicate confidently with colleagues, customers and partners across global markets and all organisational levels

Key Skills

Organizational Management, Presentation Skills, Agile, SAFe, AWS, Solution Architecture, Conflict Management, Data Management, Scrum, Team Management, Pre‑sales, Management Consulting

Employment Type: Full Time

Experience: years

Vacancy: 1