Solutions Analyst

Nine Twenty Recruitment; Carlisle; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A growing organization is seeking an experienced D365 Solutions Analyst to join their Technology team in Carlisle. This hybrid role involves supporting Dynamics 365 Finance & Operations modules with responsibilities that include providing support, troubleshooting issues, and gathering business requirements. Ideal candidates should have over 3 years of experience with D365 F&O or Dynamics AX, strong problem-solving abilities, and excellent communication skills.

Qualifications

• 3+ years’ experience with D365 F&O or Dynamics AX.
• Strong functional understanding of finance and operations processes.
• Excellent problem-solving and stakeholder communication skills.

Responsibilities

• Provide first and second-line support for D365 F&O modules.
• Troubleshoot issues, perform configuration changes.
• Gather and analyse business requirements to propose effective functional solutions.

Skills

D365 F&O experience

Problem-solving skills

Stakeholder communication

Ability to manage multiple tasks

Tools

Power Platform

Power BI

Job description

D365 Solutions Analyst

Location: Carlisle (Hybrid – 3 days per week in the office).

A growing organisation is seeking an experienced D365 Solutions Analyst to join their Technology team. This role offers the chance to work across a range of Dynamics 365 Finance & Operations modules, supporting ongoing projects and system enhancements within a hybrid working environment.

Key Responsibilities:

• Provide first and second-line support for D365 F&O modules (Finance, SCM, Commerce).
• Troubleshoot issues, perform configuration changes, and liaise with third-party vendors where required.
• Gather and analyse business requirements to propose effective functional solutions.
• Support upgrades, module rollouts, UAT, and data integrity tasks.
• Maintain documentation and monitor system performance, recommending enhancements where appropriate.

Requirements:

• 3+ years’ experience with D365 F&O or Dynamics AX.
• Strong functional understanding of finance and operations processes.
• Excellent problem-solving and stakeholder communication skills.
• Familiarity with Power Platform or willingness to develop skills in this area.
• Ability to manage multiple tasks and produce clear, accurate documentation.

Desirable:

• D365 Functional Certifications.
• Industry experience in agriculture, retail, or manufacturing.
• Exposure to LCS, DevOps, and Microsoft reporting tools (Power BI/Fabric).

Some travel to other sites may be required.

If you’re looking to take the next step in your Dynamics career within a supportive and forward-thinking business feel free to reach out at [e-mail]