Solution Consulting Manager

Planet; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology provider in the UK is seeking a subject matter expert in Oracle Hospitality solutions. The role involves designing integrations between Oracle systems and external platforms, supporting sales teams, and providing technical guidance. The ideal candidate will have expert knowledge of OPERA PMS, a strong understanding of payment ecosystems, and hands-on experience with hospitality tech stacks. Planet offers a hybrid work model encouraging a balanced work environment.

Benefits

Hybrid work model

Equal opportunity employer

Qualifications

• Expert-level knowledge of OPERA PMS (OPERA v5, OWS, Opera Cloud), OPI / OPI Cloud, OHIP.
• Strong understanding of payment ecosystems, tokenisation, authorisation, and settlement.
• Hands-on experience with hospitality tech stacks.
• Ability to troubleshoot complex API integrations.

Responsibilities

• Serve as the subject matter expert on Oracle Hospitality solutions.
• Design integration flows between Oracle systems and external platforms.
• Support sales through discovery calls and technical workshops.
• Provide guidance on Oracle limitations and integration constraints.
• Collaborate with internal teams to resolve escalations.
• Create technical documentation and integration guidelines.
• Assist in customer onboarding and go-live preparation.

Skills

Expert-level knowledge of OPERA PMS

Strong understanding of payment ecosystems

Hands-on experience with hospitality tech stacks

Ability to troubleshoot complex API integrations

Job description

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax‑free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role overview

Reporting to the SVP, Commercial Development and Solutions, you will act as the subject matter expert for Oracle Hospitality technologies, including OPERA PMS (v5 and Opera Cloud), OPI/OPI Cloud, and OHIP. You will design and support integration flows between Oracle systems and external platforms such as PSPs, POS, and other hotel‑tech solutions.

What you will do

• Serve as the subject matter expert on Oracle Hospitality solutions, including OPERA PMS (v5 and Opera Cloud), OPI and OPI Cloud, and OHIP.
• Analyse customer environments and design integration flows between Oracle systems and external platforms such as PSPs, POS, and other hotel systems.
• Support the sales team by participating in discovery calls, scoping sessions, technical workshops, and RFP responses.
• Provide expert guidance on Oracle limitations, integration constraints, OPI Cloud readiness, and product roadmap impacts on customer deployments.
• Collaborate with Product, Engineering, and Integration teams to resolve escalations, certification blockers, and environment readiness issues.
• Create technical documentation, integration guidelines, and architectural diagrams to support both internal teams and customers.
• Assist in customer onboarding, testing cycles, certification processes, and go‑live preparation.

Who you are

• Expert‑level knowledge of: OPERA PMS (OPERA v5, OWS, Opera Cloud), OPI / OPI Cloud, OHIP (Oracle Hospitality Integration Platform), Xstore/SPMS.
• Strong understanding of payment ecosystems: acquiring, PSP integrations, tokenisation, authorisation, settlement, and 3DS.
• Fully comfortable interpreting Oracle hospitality roadmaps, readiness requirements, and integration impacts (e.g., OPI Cloud certification readiness for Scandic, readiness issues raised by Oracle towards partners).
• Hands‑on experience with hospitality tech stacks: PMS, POS, RMS, Channel Managers, payment gateways, and online booking tools.
• Ability to troubleshoot complex API integrations and interpret logs, payloads, and PMS/OPI message flows.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel‑good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.