Solar PV Sales Associate

Midsummer Energy; Milton; On-site; GBP 26,000 - 29,000; Full time

Job summary

A growing renewable energy distributor is seeking a full-time Customer Support Coordinator based in Milton, UK. The role involves handling customer enquiries, processing orders, and liaising with operational teams. Ideal candidates will have a passion for sustainability and excellent communication skills. A salary of £26,000-£28,500 is offered along with potential bonuses and profit-sharing after long-term employment. Join us to make a difference in the renewable energy sector.

Benefits

Potential for annual bonuses

Profit-sharing for long-term employees

Qualifications

• Demonstrable interest in sustainability and renewable energy.
• Experience in sales activities or relationship building preferred.
• Friendly, detail-oriented, and self-led approach during busy times.

Responsibilities

• Handle customer enquiries and orders via phone, email, and online platforms.
• Process online orders and assist with customer payments and stock or design queries.
• Liaise with the operations team to manage deliveries and logistics.
• Provide excellent customer service and problem-solving support.
• Build and maintain strong relationships with customers and partners.

Skills

Strong communication skills

Customer service orientation

Ability to grasp technical information

Job description

Overview

You will be providing support to the Sales and Administrative teams and dealing with customer enquiries and orders. This will involve speaking to customers on the phone, processing online orders, handling customer payments, stock or design queries, and liaising with the operations team to manage deliveries and logistics.

Why Join Us

We're looking for candidates who are passionate about making a difference and who have a demonstrable interest in sustainability and renewable energy. Experience in sales activities or building relationships would be an advantage, but a winning way with customers and a willingness to learn also go a long way. The ability to quickly grasp technical information, explain it clearly, and demonstrate a decisive and efficient nature would be desirable. The ideal candidate will thrive in a team, be self‑led during busy periods, and bring a friendly and detail‑oriented approach to building relationships.

Responsibilities

• Handle customer enquiries and orders via phone, email, and online platforms
• Process online orders and assist with customer payments and stock or design queries
• Liaise with the operations team to manage deliveries and logistics
• Provide excellent customer service and problem‑solving support throughout busy periods
• Build and maintain strong relationships with customers and partners

Qualifications

• Demonstrable interest in sustainability and renewable energy
• Experience in sales activities or relationship building (advantageous)
• Strong communication skills and ability to grasp technical details quickly
• Friendly, detail‑oriented, and self‑led approach during busy times
• Passion for providing outstanding customer service

About Midsummer

Midsummer is a fast‑growing renewable energy distributor with offices in Cambridge, Glasgow, and Dublin. We sell a range of products, including solar PV systems, battery storage, electric vehicle chargers, heat pumps, and more. Founded in 2005, we process around 50,000 orders a year with over 120 people across the UK and Ireland. Our web tools, easy‑pv.co.uk and heatpunk.co.uk, are market leading for designing solar and heat pump systems and are continually improved by our team of developers.

Role Details

This is a full‑time role based on the outskirts of Cambridge with a salary of £26,000‑£28,500, potential up to £2,000 in bonuses depending on experience and qualifications. Long‑term employees also receive a share of the company’s profits.