Social Work Service Manager (Adult and Older People)

Newcastle City Council (Your Homes Newcastle); Newcastle upon Tyne; On-site; GBP 67,000 - 72,000; Full time

Job summary

A local government organisation in Newcastle upon Tyne seeks a Social Work Service Manager to lead community social work teams. Responsibilities include operational leadership, ensuring person-centred practice, and managing budgets. Candidates need a social work qualification and significant leadership experience in Adult Social Care. Benefits include a competitive salary, Local Government pension scheme, and various flexible working options.

Benefits

Access to Local Government pension scheme

30 days annual leave plus Bank Holidays

Family Supportive Policies

Flexible working options

Access to Occupational Health

Discounted travel passes

Qualifications

• Registered with Social Work England.
• Significant management and leadership experience in Adult Social Care.
• Values-driven with a commitment to individual decision-making.

Responsibilities

• Provide operational and strategic leadership to community social work teams.
• Champion person-centred, strengths-based practice across the service.
• Manage budgets responsibly and ensure services offer value for money.

Skills

Strong leadership

Knowledge of adult legislation

Person-centred decision-making

Education

Social Work qualification (MA / BA, DipSW, CQSW, CSS)

Registration with Social Work England

Job description

Social Work – Service Manager (Adult and Older People)

Location : Newcastle upon Tyne

Salary : £67,372 - £71,346 per annum

Vacancy Type : Permanent, Full Time

Advert End Date : 26 / 01 / 2026 22 : 59

Are you looking for a role in a great place to work that gives you an opportunity to make a real difference to people’s lives? This could be the job for you.

Why work for Newcastle City Council?

At Newcastle City Council, you’ll be part of a team that cares deeply about the people who live here. We work in a vibrant, diverse city, alongside colleagues who are committed to helping individuals, families and communities thrive. Our values — Proud, Fair and Ambitious — guide everything we do, and we’re looking for someone who shares that commitment.

What about the Team?

You’ll join the senior leadership team within the Adult Social Care and Prevention directorate, working closely with our community social work service. Our approach is rooted in strengths-based, person-centred practice, recognising the skills, relationships and resources that people and their neighbourhoods bring. We focus on supporting individuals to live the lives they choose, in the places they call home.

What about the Role(s)?

We are looking for a qualified (appropriate social work qualification), experienced and compassionate Social Work Service Manager to lead and inspire our community social work teams.

This is an exciting opportunity to shape high-quality, person-centred services for adults across Newcastle. You will bring strong leadership, a commitment to social work values, and a deep understanding of how to support people with dignity, respect and choice.

You will :

• Provide operational and strategic leadership to community social work teams
• Champion person-centred, strengths-based practice across the service
• Support staff to work creatively with individuals, families and carers
• Ensure practice reflects the Care Act, safeguarding responsibilities and the Mental Capacity Act
• Promote a culture of high performance, professional accountability and continuous learning
• Manage budgets responsibly and ensure services offer value for money
• Work collaboratively to deliver positive outcomes for people across the cityWe are looking for someone who is motivated, reflective and committed to ensuring that every person we support is treated as an individual with their own goals, strengths and aspirations.

What you’ll need

• A recognised Social Work qualification (MA / BA Social Work, DipSW, CQSW or CSS)
• Registration with Social Work England
• Significant management and leadership experience within Adult Social Care
• Strong knowledge of adult legislation, safeguarding and best practice
• A values-driven approach that puts people at the centre of decision-making

What do we offer?

As an employee of NCC, you will have access to :

• A competitive salary
• Access to Local Government pension scheme
• 30 days annual leave in addition to Bank Holidays, with the ability to buy additional leave annually
• Family Supportive Policies
• A bespoke induction
• Various flexible working options
• Agile working, enabling both home working and office-based working
• A generous Flexi Scheme
• Access to Occupational Health, Mindfulness sessions and other wellbeing initiatives
• Access to various salary sacrifice schemes – covering cars, white electrical goods and tax efficient saving contributions towards your pension
• Discounted travel passes

To Apply

If you feel you are a suitable candidate and would like to work for Newcastle City Council, please click apply to be redirected to our website to complete your application.

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information and we will check the barred list(s). It is a criminal offence for a barred individual to apply for a job in regulated activity.