Smart Metering Specialist – Customer Service

Yorkshire Water; Chelmsford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A regional water services provider in Chelmsford is seeking a skilled Water Meter Technician to join their team. This role involves attending to domestic customers, providing information about metering and energy efficiency, and ensuring compliance with health and safety protocols. Ideal candidates will hold relevant certifications and demonstrate strong customer service skills. The company offers competitive compensation along with various employee benefits.

Qualifications

• Must have CMA1/CCN1 or equivalent plus MET 1MOCOPA/EUSR single phase certification.
• Knowledge of health and safety protocols is essential.

Responsibilities

• Attend domestic customers to provide information on metering benefits.
• Meet and exceed Service Level Agreements (SLAs) and customer expectations.
• Achieve work performance targets while adhering to safety protocols.

Skills

CMA1/CCN1 or equivalent

MET 1MOCOPA/EUSR single phase

Electrical competence certificate

Job description

A regional water services provider in Chelmsford is seeking a skilled Water Meter Technician to join their team. This role involves attending to domestic customers, providing information about metering and energy efficiency, and ensuring compliance with health and safety protocols. Ideal candidates will hold relevant certifications and demonstrate strong customer service skills. The company offers competitive compensation along with various employee benefits.