Site-Based Security Systems Analyst

Chubb Fire & Security Limited; Greater London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A global security systems provider in Greater London is seeking a Site-Based Security Systems Analyst responsible for servicing and maintaining Access Control and CCTV systems. The ideal candidate will have an IT background, strong organizational skills, and a commitment to customer service. This position offers competitive compensation with up to £45K, and includes numerous benefits such as 25 days holiday, employee scholarship schemes, and health resources. Join a passionate team dedicated to ensuring safety and security worldwide.

Benefits

25 days holiday plus bank holidays

On Call (1 in 5)

Free Onsite Parking

Cycle to Work Scheme

Company Pension Scheme

Life Assurance (4x Basic Salary)

Health & Wellbeing Resources

Qualifications

• Experience with security system installation and programming is preferred.
• General networking knowledge including routers, VLANs, and QoS.

Responsibilities

• Maintain and service existing and future security systems onsite.
• Provide technical support for Access Control, CCTV, and PSIM systems globally.
• Collaborate closely with the onsite Chubb team and client to meet customer objectives.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Organized, accurate, and efficient

Self-motivated and results-driven

Education

IT background

Tools

Microsoft Office

SQL

Windows

IIS

PowerShell

Job description

About This Role

We're looking to add a Site-Based Security Systems Analyst here at Chubb. This is a key hire for us and will be responsible for servicing and maintaining Access Control and CCTV systems across the UK, US and EMEA / CEEMA region. Based at the customer's Camberley office, the successful candidate will support a Tier 1 global customer and collaborate with the Key Account Manager to ensure high standards of customer service.

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years, providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!

Salary & Benefits

Salary: Up to £45K dependent on experience.

25 days holiday, plus bank holidays.

On Call (1 in 5).

Free Onsite Parking.

Cycle to Work Scheme.

Employee Referral Scheme (£1,000).

Company Pension Scheme.

Life Assurance (4 x Basic Salary).

Employee Scholarship Scheme.

A Central Benefits Platform offering a wide range of discounts.

Childcare Vouchers.

Health & Wellbeing Resources.

Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence.

Key Responsibilities

• Maintain and service existing and future security systems onsite.
• Provide technical support for Access Control, CCTV, and PSIM systems globally.
• Act as a subject matter expert in PSIM, access control and CCTV systems.
• Collaborate closely with the onsite Chubb team and client to meet customer objectives.
• Liaise with client security managers to ensure system updates and data accuracy.
• Design and implement access configurations for new installations and system variations.

Personal Attributes

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Organized, accurate, and efficient.
• Self‑motivated and results‑driven.

Knowledge Requirements

• IT background.
• Experience with security system installation and programming (preferred).
• Proficiency in Microsoft Office and data‑handling tools.
• Familiarity with enterprise software support (SQL, Windows, IIS).
• General networking knowledge (routers, VLANs, QoS).
• PowerShell experience (advantageous).
• Professional and accountable.

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies.

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.