Showroom & Sales Support Executive – Commercial Interiors (5444)

SRS Recruitment Solutions; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading design firm in Clerkenwell seeks a Showroom & Sales Support Executive to manage showroom operations and provide exceptional sales support. The ideal candidate will have a background in design, outstanding interpersonal skills, and a passion for customer experience. This role offers a competitive salary up to £45,000, travel allowance, and opportunities for career progression.

Benefits

Travel Allowance

Pension

25 Days Holiday

Mobile & Laptop

Clear career progression opportunities

Qualifications

• Experience in a showroom or design-related sales support role.
• Comfortable in fashionable design environments.
• Familiar with social media for brand awareness.

Responsibilities

• Manage the Clerkenwell showroom and deliver exceptional customer experiences.
• Provide proactive support to the UK sales team.
• Oversee sample inventory and logistics.

Skills

Interpersonal skills

Design knowledge

Organizational skills

CRM proficiency

Fluent English

Tools

MS Office

CRM systems

Job description

Vacancy No 5444

Job Title: SHOWROOM & SALES SUPPORT EXECUTIVE

Design | Fabrics | Furniture | A&D | Sales Support

Location: CENTRAL LONDON (CLERKENWELL)

PLEASE NOTE: CANDIDATE MUST BE BASED WITHIN A REASONABLE COMMUTABLE DISTANCE TO CENTRAL LONDON (45 MIN – 1 HOUR MAX)

Job Description

Are you an ambitious, design-driven, people-focused professional who thrives in fast-paced showroom environments and loves building relationships across the A&D, commercial interiors and contract furniture sectors?

We are partnering with our client, an international, design-led and sustainability-focused manufacturer with over 170 years of heritage in fabrics, upholstery textiles and furniture solutions. Their London presence continues to grow, and they are now seeking a Showroom & Sales Support Executive to be the face of the brand in Clerkenwell whilst providing high calibre support to the UK sales team.

This is a standout opportunity for someone who is passionate about design, customer experience and brand building, and who enjoys being at the heart of the action in one of London’s most influential design districts.

The Company

With Deep European roots and almost two centuries of craftsmanship, innovation and creative thinking, our client is a global authority in sustainable fabrics and interior solutions. Their culture is collaborative, warm, people-centred and anchored in quality, loyalty and long-term partnerships.

Working with the company means joining a team that values excellence, passion and personality. Their London showroom is a key strategic asset and a hub for A&D clients, furniture manufacturers, dealers, D&B firms, and end-user clients.

The Role – What You’ll Be Doing:

This is a hybrid Showroom Leadership + Sales Support + Relationship Development role. You will be the first impression, the central coordinator and a trusted extension of the UK sales team.

Showroom Management & Experience

• Act as a welcoming, enthusiastic host who creates an engaging and memorable experience for all visitors.
• Manage the day-to-day running of the Clerkenwell showroom to ensure it is always immaculate, inspiring and on brand.
• Deliver presentations, product introductions and guided mini-tours for A&D, dealers, furniture makers, fit out companies and end user clients.
• Lead the organisation of showroom events, workshops and design-focused activities.
• Manage the full showroom events calendar and take ownership of logistics, invitations, follow ups and visitor care.

Sales Support & Commercial Enablement

• Provide efficient, proactive support to the UK sales team including arranging meetings, coordinating samples, generating leads and preparing follow up activity.
• Handle and follow up on sales quotes as agreed with the Sales Director.
• Support ongoing customer projects, opportunities and lead pipelines via phone, email and face-to-face interactions.
• Maintain accurate CRM records and ensure customer information, activity notes and leads are always up to date.
• Assist with marketing-related tasks including campaign follow ups, customer correspondence and local promotional initiatives.

Sample, Stock & Logistics Coordination

• Oversee and manage sample inventory, restocking, replenishment and swift dispatch to clients.
• Coordinate sample logistics for local customers and customer showrooms.
• Ensure accurate tracking, budgeting and stock management for all London-based samples.

A&D, Dealer & Customer Engagement

• Build relationships with pre-selected A&D clients, dealer showrooms, A/A1 customer groups and furniture manufacturers.
• Support the delivery of fabric presentations on behalf of the UK FSM, KAM, HOFS and Sales Director.
• Spot customer needs quickly and provide solutions with exceptional service and product knowledge.

Key Responsibilities Overview

✔ Promote my client as the go-to destination for design, fabrics and upholstery solutions
✔ Run the London showroom as a best-in‑class design environment
✔ Support sales performance through efficient admin and customer follow up
✔ Deliver exceptional customer experience across all touchpoints
✔ Manage events, sample stock, CRM data and sales office coordination
✔ Strengthen relationships with A&D, dealers, and aligned customer groups

What You’ll Need to Succeed:

Education & Experience

• Experience in a showroom, studio, sales support or customer‑facing design role
• Ideally from upholstery textiles, furniture, manufacturing or contract interiors background.
• Comfortable in design‑led fashionable environments with an appreciation for colour, materials, texture and product quality.
• Familiar with SoMe (social media) and how it supports brand awareness.
• Experience managing samples, stock or logistics is advantageous.
• Proficient with MS Office and CRM systems.
• Fluent in English; additional languages are beneficial.
• Willingness to travel to Europe for training during early stages.

Professional & Personal Attributes

• Natural relationship builder with strong interpersonal skills.
• Warm, energetic, engaging personality with a customer‑first mindset.
• Highly organised, detail‑oriented and proactive with a strong sense of ownership.
• Able to manage multiple tasks, events and priorities simultaneously.
• Passionate about design, materials, colour and product storytelling.
• Self‑motivated, solution‑focused and thrives in a creative environment.
• A natural host who creates a welcoming atmosphere and delivers exceptional service.

Salary & Benefits

• Basic Salary up to £45,000 (DOE)
• Travel Allowance
• Pension
• Mobile & Laptop
• 25 Days Holiday
• Clear career progression opportunities
• Exposure to international teams and European training