Showroom Host

Park's Motor Group; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading motor group in Scotland is seeking a full-time Showroom Host for their Edinburgh showroom. The role entails being the first point of contact for customers, ensuring excellent service, handling enquiries, and supporting sales administration. The ideal candidate will show exceptional customer service skills and approachability. The company offers a competitive salary and multiple perks including holiday, pension scheme, and employee discounts.

Benefits

Competitive Salary

30 days holiday

BEN Automotive Assistance Program

Discounted servicing for you and your family

Contributory Pension Scheme

Refer a friend scheme

Attractive discounts when purchasing new and used cars

Subsidised car leasing scheme accessible to you and your family

Qualifications

• Must demonstrate exceptional customer service skills.
• Must have a friendly and approachable manner.
• Ability to handle telephone enquiries promptly.

Responsibilities

• Welcome guests visiting the showroom.
• Handle all internal and external telephone enquiries.
• Support Sales and Service teams with administration duties.
• Keep up to date with knowledge of BMW products.
• Deliver excellent customer service.

Skills

Exceptional customer service

Approachable manner

Telephone communication

Job description

Location

Edinburgh

Franchise

BMW

An exciting opportunity has arisen for a full‐time Showroom Host based at our Douglas Park BMW showroom in Edinburgh. As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments. Candidates must demonstrate exceptional customer service and have an approachable manner.

What will I do as a Showroom Host?

• Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
• Handle all internal and external telephone enquiries promptly and politely
• Be responsible for Sales Administration duties, supporting the Sales and Service teams
• Keep up to date with knowledge of the BMW brand and products
• Deliver excellent customer service in all that you do

Perks of the job

• Competitive Salary
• 30 days holiday
• BEN Automotive Assistance Program
• Discounted servicing for you and your family
• Contributory Pension Scheme
• Refer a friend scheme
• Attractive discounts when purchasing new and used cars
• Subsidised car leasing scheme accessible to you and your family

As a Park's Motor Group employee you will receive

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases of new and used cars
• Death in service benefit

For You and Your Family

• Discounted servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

Why Park’s?

Established in 1971, Park’s is a private family‑owned business, which takes great pride in being Scotland’s leading independent motor group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 29 of the UK’s leading car brands across 80 franchised outlets throughout Scotland and England.