Showroom Assistant

Max Mara Fashion Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury fashion company is looking for a full-time Showroom Assistant in London for a 6-month temporary contract. The role involves assisting in showroom operations, managing client orders, and ensuring high showroom standards. Ideal candidates will have strong organizational skills and prior customer-facing experience. The position offers a daily lunch allowance of £13 and adheres to national minimum wage standards.

Benefits

Daily Lunch allowance £13 per day using Deliveroo

Qualifications

• Ability to manage a demanding and changing workload
• Experience interacting with stakeholders at all levels
• Previous customer-facing experience in retail or hospitality appreciated

Responsibilities

• Set up showrooms for campaigns alongside sales team
• Assist managers with key account sell-through reports
• Manage samples and press requests for showroom activities
• Greet guests and handle phone inquiries
• Maintain showroom standards consistently

Skills

Strong planning and organisational skills

Advanced use of Excel

Verbal and written communication skills

Interpersonal skills

Job description

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret‑à‑porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Showroom Assistant – London – Temporary 6 month Contract

We are currently seeking a full time Showroom Assistant for the MaxMara wholesale showroom team at our London head office, with an immediate start.

Main Responsibilities

Supporting In-Market Activities:

• Setting up the showrooms for campaign alongside the Sales / VM team
• Assisting sales managers and the retail team in reviewing key account sell-through reports.
• Support sales managers with clients’ orders during the campaign such as tracking changes on buy sheets, entering provisional orders + any extra related activities.
• Assisting showroom manager with sample inventory, showroom set up/pack down, press requests, etc.
• Assisting in appointments where required with SM’s – writing up orders, resetting the standards after appointments, ensuring the diary is adhered to.
• Purchase Order checking throughout the campaign alongside the logistics team.
• Offer refreshments and manage hospitality needs during client visits, meetings, and events.

Supporting Out of Market Activities:

• Supporting showroom manager with staff training / press day / sample management and any on-going projects such as events / research projects etc.
• Manage key account samples, photoshoot samples / press requests alongside the showroom manager.
• Support on store visits with VM store visits / pop up’s etc. (Can be scheduled weekly).
• Prepare & distribute seasonal GWP / gifting to clients with the VM team.
• Front-of-House Duties: Greeting guests and handling phone inquiries.
• Ensuring showroom standards are maintained consistently

Key Technical Skills

• Strong planning and organisational skills.
• Advanced use of Excel and effective use of Word.
• Strong verbal and written communication skills, with the ability to communicate clearly and concisely.
• Good interpersonal skills, with strong ability to successfully interact with all stakeholders, at all levels.

Key Behavioural Skills

• Highly organised – able to prioritise, plan and manage a demanding and ever-changing workload
• Keen attention to detail and accuracy
• Dedicated team player and comfortable working on their own
• Self-initiated, resourceful, proactive and resilient problem solving mindset
• Adept at learning and developing new skills
• Friendly and approachable
• Attention to Detail
• Multitasking Abilities
• Able to manage own time according to task priority levels
• Any previous customer-facing experience is appreciated - Retail or hospitality

Benefits for all staff include:

Daily Lunch allowance £13 per day using Deliveroo

Salary: National Minimum Wage