Shopfloor IT Specialist

Rheinmetall; Shrewsbury; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global defence engineering company in Shrewsbury is seeking a Shopfloor IT Specialist. The role requires overseeing production-related IT systems, ensuring optimal performance, managing user access, and coordinating with vendors. Candidates should possess a degree in computer science or engineering, have experience in IT support within manufacturing, and familiarity with process engineering tools. Strong problem-solving and communication skills are essential. Opportunities for career advancement are provided within this dynamic environment.

Benefits

Opportunities for personal development

Career advancement opportunities

Qualifications

• Degree in computer science, engineering, or related qualification.
• Several years of IT support experience in manufacturing.
• Experience with process engineering tools and industrial networks.

Responsibilities

• Maintain and troubleshoot production-related IT systems.
• Ensure high availability and performance of shop floor applications.
• Manage user access, permissions, and system configurations.
• Coordinate vendors and internal teams for system upgrades.
• Support hardware such as industrial PCs and IoT devices.
• Introduce new automation technologies and ensure cybersecurity compliance.
• Integrate engineering tools with production systems.
• Manage licenses and software updates.

Skills

IT support experience

Problem-solving skills

Communication skills

Basic programming skills

Education

Degree in computer science or engineering

Tools

Siemens NX

Team Centre

TDM (e.g. Exapt)

PLC

Industrial networks

Job description

WHAT WE ARE LOOKING FOR

About RWM UK Rheinmetall Weapons and Ammunition UK (RWM UK) is part of the defence engineering company Rheinmetall AG based in Germany. We design, manufacture and support military large‑calibre weapon systems used by the British Army and international customers. RWM UK is now starting a new production site in Telford and we are recruiting for Shopfloor IT Specialist who will be responsible for the introduction of the production related IT equipment and software to enable the ramp up phase of the project. Important: In the beginning the ramp‑up of the new machinery will be the major target. Therefore a qualification period of several weeks in Germany is planned.

Position Responsibilities

• Maintenance and troubleshooting of production‑related IT systems as well as monitoring and optimisation of network connectivity in production lines
• Ensuring high availability and performance of shop floor applications
• Management of user access, permissions and system configurations
• Coordination of vendors and internal teams for system upgrades and patches
• Support and maintenance of hardware such as industrial PCs, HMIs, barcode scanners, and IoT devices
• Introduction of new automation technologies and digital tools, as well as ensuring compliance with cybersecurity regulations for shop floor systems
• Integration of engineering tools with production systems for data exchange and reporting, as well as technical support for CAD/CAM, simulation, and data analysis tools used by process engineers
• Management of licences and updates for specialised software
• Local Administration for Office IT (Hard‑and Software)

WHAT QUALIFICATIONS YOU SHOULD HAVE

Essential

• Successfully completed degree in computer science, engineering or a comparable qualification in a related field
• Several years of professional experience in IT support in manufacturing or in an industrial environment
• Experience with process engineering tools (e.g. Siemens NX, Team Centre, TopSolid) as well as with MES, PLC, TDM (e.g. Exapt) and industrial networks
• Basic programming skills
• Strong problem‑solving and communication skills

Desired

• Experience with the acceptance of new machinery as well as a ramp‑up of a new production site
• Language skills in German
• Professional experience in defence industry
• SC clearance

WHAT WE OFFER YOU

We want Rheinmetall to be an employer of choice and for our employees to build a career they can be proud of with us. Through our contracts to deliver world‑class products and support, we are able to offer great opportunities for personal development and career advancement through specialist technical roles, essential support functions and leadership positions.