Shipping Coordinator

Permanent Futures Limited; Liverpool; On-site; GBP 28,000 - 35,000; Full time

Job summary

A fast-growing FMCG company in Liverpool seeks a Shipping Coordinator to ensure efficient and timely movement of goods. This role involves managing shipments, liaising with carriers, and maintaining compliance with trade regulations. The ideal candidate has 2-3 years of logistics experience and strong organisational skills. Competitive salary and benefits offered, along with opportunities for career development in a supportive team environment.

Benefits

Competitive salary and benefits

Opportunities for career development

Supportive team culture

Qualifications

• 2-3 years experience in a logistics or supply chain coordination role.
• Experience in fast-paced manufacturing or distribution.
• Knowledge of international trade compliance.

Responsibilities

• Coordinate and manage import and export of goods.
• Prepare and manage all shipping and export documentation.
• Liaise with freight forwarders and resolve shipping issues.
• Monitor shipment status and communicate delays.
• Support customs processes and compliance checks.

Skills

Experience in import/export, logistics, or supply chain coordination

Strong knowledge of customs procedures

Proficiency with MS Office and logistics software

Excellent communication and negotiation skills

Strong organisational and time management skills

Job description

Futures are representing a fast-growing FMCG organisation with an impressive portfolio of health & wellness products. With a rapidly growing portfolio, ambitious International growth plans and a strong focus on operational excellence, they are expanding their logistics function and seeking a highly organised Shipping Coordinator to join the team.

The Role

The Shipping Coordinator will play a vital role in ensuring the efficient, accurate, and timely movement of goods across supply chain. You will be responsible for managing outbound shipments, liaising with carriers and internal teams, and maintaining compliance across all shipping documentation and processes. Your work will directly support product availability, customer satisfaction, and the smooth flow of FMCG operations.

Key Responsibilities

• Coordinate and manage the import and export of goods, ensuring compliance with UK and international trade regulations.
• Prepare, review, and manage all shipping and export documentation, ensuring full accuracy and compliance.
• Liaise with freight forwarders, carriers, and third-party logistics partners to book transport and resolve shipping issues.
• Monitor shipment status and proactively communicate any delays, risks, or discrepancies to internal stakeholders.
• Support customs processes, including declarations, duty calculations, and compliance checks (if applicable).
• Collaborate with supply chain, warehouse, sales, and customer service teams to ensure alignment on priorities and timelines.
• Maintain accurate shipping records, track KPIs, and provide reports on freight costs, carrier performance, and delivery metrics.
• Assist with continuous improvement initiatives to streamline shipping processes and enhance efficiency.
• Ensure packaging, labelling, and pallet configuration meet customer and retailer specifications.

About You

• 2-3 years experience working in an import/export, logistics, or supply chain coordination role.
• Experience within a fast-paced manufacturing or distribution environment.
• Experience working with freight forwarders, customs brokers and local Chambers of Commerce.
• Strong knowledge of customs procedures, documentation, and international trade compliance.
• Proficiency with MS Office and logistics software.
• Excellent communication and negotiation skills.
• High attention to detail and ability to work under pressure.
• Strong organisational and time management skills.

What We Offer

• Competitive salary and benefits.
• Exciting opportunity to work for a market-leading health & wellness business.
• Exceptional opportunities for career development and progression within supply chain and operations.
• Supportive team culture and collaborative working environment.

Apply for more information on this exciting Shipping Coordinator role