Shift Supervisor

Mitchells & Butlers PLC; Northampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in Northampton is seeking a Shift Supervisor for its Harvester location. The successful candidate will lead a team, ensuring great service and a welcoming environment for guests. Responsibilities include daily operations, team training, and maintaining high standards of cleanliness and safety. A passion for customer service and previous leadership experience in the hospitality sector will be beneficial. Enjoy flexible shifts and attractive perks including discounts, a pension scheme, and paid holidays.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Financial toolkit (Wagestream)

Pension scheme

28 days paid holiday

High-street shopping discounts

Free shares

Free employee helpline

Qualifications

• Experience in a leadership role within the hospitality industry is a plus.
• A passion for providing excellent customer service.
• The ability to train and motivate a team.

Responsibilities

• Lead daily operations and serve guests to ensure high-quality service.
• Train and mentor team members.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Harvester - Nene Valley, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts – to fit around you.
• Loved in out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline‑to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.