Shift Manager on Duty - Guest Experience & Ops

RedCat Pub Company; Attleborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic hospitality company is seeking a Manager on Duty to ensure exceptional service and operational excellence. Responsibilities include overseeing daily operations, leading a motivated team, and engaging with guests. The ideal candidate will have a strong hospitality background, excellent problem-solving skills, and the ability to manage financial aspects. Join a fast-paced environment focused on delivering memorable experiences and promoting employee growth.

Benefits

Competitive salary plus share of tips

25% discount on food and drinks

Excellent opportunities for career growth

Wellness programme to support health

Qualifications

• Experience in a management role within the hospitality industry.
• Strong ability to lead and motivate a team.
• Excellent communication skills and guest engagement techniques.

Responsibilities

• Manage daily operations during your shift.
• Supervise and support staff to ensure quality service.
• Engage with guests and resolve their issues.

Skills

Team Leadership

Problem-Solving

Guest Relations

Financial Awareness

Job description

A dynamic hospitality company is seeking a Manager on Duty to ensure exceptional service and operational excellence. Responsibilities include overseeing daily operations, leading a motivated team, and engaging with guests. The ideal candidate will have a strong hospitality background, excellent problem-solving skills, and the ability to manage financial aspects. Join a fast-paced environment focused on delivering memorable experiences and promoting employee growth.