Shift Manager

Wendy's; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major fast-food chain in the UK is seeking a Shift Manager to lead the team and ensure customer satisfaction while maintaining food safety standards. The ideal candidate will have at least one year of management and operational experience in a fast-paced environment. The role includes handling customer interactions, training new employees, and ensuring adherence to food safety procedures. This position offers benefits such as free meals and career progression opportunities.

Benefits

Free meals while working

Discounts on days off

Career progression opportunities

Employee Assistance Program

Qualifications

• Experience of leading people in a food service environment.
• 1 year of line operations experience with ability to manage in a fast-paced environment.
• 1 year of management experience.

Responsibilities

• Handle customer interactions professionally.
• Train new team members on operational standards.
• Ensure food safety standards are met.

Skills

Leadership skills

Customer service

Food safety standards

Flexibility

Job description

Why Wendy's?

In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working.

Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Shift Manager

The benefits

• Free meals while working and discounts on days off


• Opportunities for career progression & development


• Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you’ll do

• If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.


• Whatever comes up with a customer - good or bad - you handle it like a leader.


• You get how things work here, and make sure new team members know it, too.


• You make sure food safety standards and procedures are on point.

What you bring to the table

• Experience of leading people, even better if you did it in a food service environment.


• 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.


• 1 year of management experience.


• Fully flex work availability.

You must be willing and able to

• Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.


• Stand and move for most – if not all – of your shift.

We are a proud equal opportunity employer – that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.

Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, "Quality is our Recipe®", which remains the guidepost of the Wendy’s system. Wendy’s is best known for its made‑to‑order square hamburgers, using fresh, never frozen beef, freshly‑prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.