Shift Leader: Store Team Lead & Customer Champion

Tesco; Stokenchurch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Shift Leader in Stokenchurch, UK. The role involves managing store operations, ensuring excellent customer service, and coordinating team efforts to exceed customer expectations. Suitable candidates should have strong leadership skills and the ability to work in a fast-paced environment. Tesco offers a supportive culture with ongoing development and flexible working options, making it a great place to build your career.

Benefits

Flexible hours

20-22 days holiday plus Bank holidays

10% discount with Colleague Clubcard

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Strong customer service skills to ensure customer satisfaction.
• Ability to create an inclusive team atmosphere.
• Clear communicator who keeps the team informed.
• Leadership skills to oversee operations in absence of the manager.
• Flexible decision-making for varying circumstances.
• Motivational personality to guide team performance.
• Proactive in generating ideas for improvement.

Responsibilities

• Oversee store operations and ensure customer satisfaction.
• Coordinate team shifts and daily priorities.
• Maintain a clean and well-presented store.
• Provide coaching and feedback to team members.
• Manage seasonal and community events.
• Ensure compliance with health and safety standards.

Skills

Customer service

Team leadership

Communication

Decision making

Adaptability

Job description

A leading retail company is seeking a Shift Leader in Stokenchurch, UK. The role involves managing store operations, ensuring excellent customer service, and coordinating team efforts to exceed customer expectations. Suitable candidates should have strong leadership skills and the ability to work in a fast-paced environment. Tesco offers a supportive culture with ongoing development and flexible working options, making it a great place to build your career.