Shift Leader: Inspire Teams, Elevate Customer Service

Greggs; St Helens; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular food retailer in St Helens is looking for a motivated Shift Manager to lead the team and ensure an excellent customer experience. You will inspire the team, maintain shop standards, and manage product preparation and presentation. Ideal candidates will be reliable and passionate about customer service, with prior supervisory experience preferred. Join us for competitive pay, discounts, and benefits that grow with your career.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with contributions matched up to 7%

Employee assistance app and helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Reliable and demonstrates natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver amazing results and maintain standards.
• Serve customers in a fast and friendly manner.
• Prepare products and manage the ovens.
• Ensure displays are fully stocked for customers.
• Keep the shop clean and presentable.

Skills

Leadership

Customer service

Team motivation

Job description

A popular food retailer in St Helens is looking for a motivated Shift Manager to lead the team and ensure an excellent customer experience. You will inspire the team, maintain shop standards, and manage product preparation and presentation. Ideal candidates will be reliable and passionate about customer service, with prior supervisory experience preferred. Join us for competitive pay, discounts, and benefits that grow with your career.