Services Manager

Westward Housing Group; Plymouth; On-site; GBP 36,000; Full time

Job summary

A community-focused housing organization in Plymouth is seeking a Services Manager to oversee a supportive environment for parents and children. The role involves leading a team, managing housing responsibilities, and ensuring compliance with safeguarding policies. The ideal candidate will have experience in support services and a strong commitment to person-centred care. Competitive salary and benefits are offered.

Benefits

26 days annual leave + Bank Holidays

Healthcare plan with retail discount scheme

Company pension scheme

Paid time and a half for bank holidays

Casual dress code

On site parking

Qualifications

• Experience in housing management and support services.
• Strong leadership and team management skills.
• Knowledge of safeguarding policies and procedures.

Responsibilities

• Create a safe environment for parents and children.
• Manage a team effectively.
• Ensure person-centred support and compliance with policies.

Skills

Team leadership

Budget oversight

Risk management

Person-centred approach

Excellent communication

Job description

Overview

Plymouth Parents' Accommodation and Support Service, 37.5 hours per week. Salary: £35,593 per annum. Target Start Date: ASAP.

Are you considering a new job, one that provides you with job security, paid enhanced annual leave, Employee Assistance Program with retail discount benefits and opportunities to learn. We have an exciting opportunity for a Services Manager working 37.5 hours per week based in the city of Plymouth.

Responsibilities

• Delivering a safe and supportive environment for parents and their children to develop independent living skills.
• Leading and inspiring your team.
• Ensuring the support we provide is person-centred and trauma informed.
• Housing management (maximising income and reducing rent arrears).
• Budget setting and oversight.
• Responsibility for all other aspects of the service.
• You will be responsible for ensuring that safeguarding policies and procedures are followed and for risk management and will be working in partnership in a multi-agency setting to promote the safety and wellbeing of the people who live in the service.
• You will be part of an out of hours on-call support rota (approximately one week in every 16 weeks) and will receive an additional payment (currently £169 per week).

Benefits

• A competitive annual salary of £35,593 per annum
• 26 days annual leave + Bank Holidays
• Healthcare plan (Westfield Health) with retail discount scheme
• Company pension scheme - up to 10% of salary
• Work Equipment
• We pay for your DBS
• Casual dress code
• Paid time and a half for bank holidays
• £250 refer a friend scheme
• On site parking.

How to apply

If you would like to come and work for Westward, please apply today by completing and submitting your online application via our vacancies page. To view the job description, please click here.

Closing date: 5th October 2025

Interview date: 14th October 2025

We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support.