ServiceNow Product Owner

eTeam; Knutsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech firm in the UK is seeking a qualified professional to drive the ServiceNow product strategy and manage asset and configuration processes. The ideal candidate will have a strong understanding of ServiceNow, proven experience in financial services, and excellent stakeholder management skills. Responsibilities include defining the roadmap and collaborating with stakeholders to ensure effective governance and compliance.

Qualifications

• Strong understanding of ServiceNow platform capabilities.
• Deep knowledge of asset and configuration management principles.
• Experience in financial services environments.

Responsibilities

• Own and evolve the ServiceNow product strategy for HAM, SAM, and CMDB.
• Define and maintain the roadmap in alignment with enterprise goals.
• Collaborate with stakeholders to deliver solutions optimizing management processes.
• Evaluate and integrate complementary tools within the IT ecosystem.
• Act as a subject matter expert on ServiceNow capabilities.

Skills

Stakeholder management

Communication skills

Tools

ServiceNow

Job description

Role Description

Key Responsibilities :

Own and evolve the ServiceNow product strategy for HAM, SAM, and CMDB.

Define and maintain the roadmap, ensuring alignment with ServiceNow best practices and enterprise goals.

Collaborate with stakeholders to identify requirements and deliver solutions that optimize asset and configuration management processes.

Evaluate and integrate complementary tools within the broader IT asset and configuration ecosystem.

Act as a subject matter expert on ServiceNow capabilities, ensuring effective governance and compliance.

Required Skills & Experience

Strong understanding of ServiceNow platform capabilities and roadmap.

Deep knowledge of asset and configuration management principles and related tooling.

Proven experience in financial services environments.

• Excellent stakeholder management and communication skills.